Tag Archives: tutorial

Season package receipts with and without attached performances

You can create a receipt for season packages that either show the single events attached to the package or just the season package transaction. When you want to run a receipt that includes the season package transaction along with the … Continue reading

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Testing, review, and release process for Wintix & Webtix updates

Here is a general outline of our procedures before we release an update to our software. Wintix and Webtix updates are released on our testing server to our testing team. Once the majority of the team has tested and approved … Continue reading

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Update: Wintix and Webtix Jan. 13, 2021

Here are the Wintix updates for January 13, 2021 Automatic socially distanced seating plans are now correctly displaying price codes for sold seats and equal signs (=) for empty, unavailable seats between groups. In the screen shot below, you can … Continue reading

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Set up and sell tickets online for a live show that is also streaming

COVID has changed many of the ways we do business. Some of our clients are still presenting events that will be performed live, but also be available as a streaming show. You will also need to use multi-charts to be … Continue reading

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Wintix automatically releases seats if sale isn’t complete

This can happen if someone abandons an in-house sale or if a computer or Wintix crashes. Occasionally, some sales records never complete, but seats are still attached to the sales record number.  This scenario happens more with online sales, but … Continue reading

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Can “company” be included in the “Browse the report” function?

The way the reports are setup is for first and last name only, and does not include company.  What you could do is add the company name to one of the Name fields so you’ll see it in the daily … Continue reading

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Pay what you can (PWYC) or pay what you like in-house in Wintix

You can offer your patrons the choice of paying what they would like to or can afford now. You can sell tickets at the PWYC level both in house in Wintix and online in Webtix. First, you must set up … Continue reading

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How to create a reservation (not sale) to be booked online in Webtix

Most of the time, you want your patrons to pay online, but if you would like them to be able to make reservations and pay later, here is what to do: In Wintix, go to File | Payment types. For … Continue reading

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Not everyone has an account number even though they have recent sales?

One of our Wintix user noticed that some sales records didn’t have account number listed for the sales. Here is how to avoid that problem. Go to the File | Initialization settings | Mailing list tab. Check the Use numeric, … Continue reading

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Pay what you can (PWYC) or pay what you like online in Webtix

You can offer your patrons the choice of paying what they would like to or can afford now. You can sell tickets at the PWYC level both in-house in Wintix and online in Webtix. First, you must set up PWYC … Continue reading

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