Tag Archives: tutorial

Scantix error codes

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software  immediately. This correlates to the “Scan In/Out/Status” functions. 4 Invalid barcode … Continue reading

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How to test your Scantix before using

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading

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How to set up and use automatic social distant seating plans

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading

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Sell streaming events through Wintix and Webtix 6

You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before or a few hours before … Continue reading

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How to update Wintix 6

Go to Help | About Wintix. The date of the build is in the white section of that window. Click the Download update button and follow the prompts. If you see a message DynaZip Unzip warning – a file already … Continue reading

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Default domains feature name of Webtix users, shortened URLs

As of November, 2020, Center Stage Software has a new feature that will start rolling out in the coming weeks: default domains. Default domains give clients a sense of customizability and uniqueness that promotes their brand management by featuring its … Continue reading

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How to create the ® sign (Registered Trademark)

If you are selling tickets online for a show that needs the ® after its name, you need to do that in Wintix. Got to Show | Edit a show and pick the date OR add the information when you … Continue reading

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Season package receipts with and without attached performances

You can create a receipt for season packages that either show the single events attached to the package or just the season package transaction. When you want to run a receipt that includes the season package transaction along with the … Continue reading

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Testing, review, and release process for Wintix & Webtix updates

Here is a general outline of our procedures before we release an update to our software. Wintix and Webtix updates are released on our testing server to our testing team. Once the majority of the team has tested and approved … Continue reading

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Update: Wintix and Webtix Jan. 13, 2021

Here are the Wintix updates for January 13, 2021 Automatic socially distanced seating plans are now correctly displaying price codes for sold seats and equal signs (=) for empty, unavailable seats between groups. In the screen shot below, you can … Continue reading

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