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Recent Posts
- Watch an Authorize.net new merchant webinar video
- Does a seat turn into an asterisk (*) when you click on the seating chart?
- What to do when the Datamax 3210 or 3306 printer runs out of tickets in mid-print
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
Category Archives: General Information
Important updates on Google Analytics Data Retention and the General Data Protection Regulation (GDPR)
Center Stage Software received the following email 4/11/18 from Google regarding Google Analytics. Dear Google Analytics Administrator, Over the past year we’ve shared how we are preparing to meet the requirements of the GDPR, the new data protection law coming … Continue reading
How Center Stage Software backs up data
You should back up everyday. The only cost is a couple minutes of time and it is valuable insurance. We do our own backups – in a different way, though. We use what is called a “replication server.” This is … Continue reading
Misc. questions about Wintix
Do we need to have to preset donation amount? Can we have donations where we can type in the amount the patron wants to donate at the time of the ticket sale? Sometimes they tell us “keep the change as … Continue reading
Grep command
Grep is a handy utility to find a text string within a file. Here is the command I use: grep -Hrn “Payment and Delivery” . There are some notes: Like everything else in the linux/unix/command line world, grep is case … Continue reading
How to do a partial exchange for a general admission (GA) seat
(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading
WannaCry Ransomware – Schneier on Security
BY Bruce Schneier SPECIAL TO THE DAILY NEWS Monday, May 15, 2017, 8:14 PM Criminals go where the money is, and cybercriminals are no exception. And right now, the money is in ransomware. It’s a simple scam. Encrypt the … Continue reading
Everyone Is Falling For This Frighteningly Effective Gmail Scam
To read the original story on Fortune.com, click here. Robert Hackett Jan 18, 2017 Security researchers have identified a “highly effective” phishing scam that’s been fooling Google Gmail customers into divulging their login credentials. The scheme, which has been gaining … Continue reading
A Help Desk post about how to use the Help Desk
The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading
How to remove a donation from a cancelled sale
A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading
How do you do a cash back in Wintix?
One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading