Category Archives: Wintix 6

this is a test

Posted on October 10, 2024

Type in this….. Hopefully this link will work better than the last time…And a handout! Help desk posting and editing Oct 10, 2024, 2:30 – 3:30 PM (America/Los_Angeles) Please join my meeting from your computer, tablet or smartphone. https://meet.goto.com/354598669 You can also dial … Continue reading →

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Export barcodes to a file to email someone

Posted on October 10, 2024

Go to Tools | Scan bar coded tickets Select the show and performance you want to export Choose DBF as file type Select the Export bar codes radio button and Run the report When the notify window pops up showing … Continue reading →

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Authorize.net emails (APIs, SSL, TSL, DigiCert, AFDS & more) Sept/Oct 2024

Posted on October 9, 2024

If you use Authorize.net as a payment gateway, you may have received either or both of the following emails from Authorize.net between September 26 and October 9. Here are the emails and some information on what you need to – … Continue reading →

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How to use Wintix/Webtix to set up and run a raffle

Posted on July 18, 2024

Check with your state and local gaming commission to see if there are any restrictions to taking payment for raffle tickets with credit cards. Since raffles are a game of chance, not skill, your gaming commission may place restrictions on … Continue reading →

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Add a new date to a show in Wintix 6

Posted on July 9, 2024

To add a date to the performances for a show, click on the Add date button. The Adding a date and time to the list window appears: Enter the date as six digits: mmddyy. You do not need to type … Continue reading →

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Regular sale and processing a credit card in Wintix 6

Posted on June 25, 2024

This post shows you how to make a regular and process a credit card for payment. Go to Sales | Regular sale. The Selling a ticket window appears: Note the four tabs across the top of the window. These tabs … Continue reading →

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Delete temporary (temp) files

Posted on April 17, 2024

Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder.   Can’t find … Continue reading →

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Sort shows on Webtix by Event Type, Location, or Theatre

Posted on April 4, 2024

Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading →

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What to do if you need to do a lot of refunds for a show or period of time

Posted on March 14, 2024

Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading →

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How to create an email list of patrons

Posted on December 21, 2023

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading →

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