Category Archives: Wintix 6

Why are “Total capacity” and “Seat remaining” grayed out in Edit a Show?

If you open the Performance window, you can see that, in the example below, the Total capacity and Seats remaining functions are grayed out. This is because the Use a seating chart box has been checked. Wintix will only use … Continue reading

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No automatic update in Wintix 6? Can’t manually update Wintix 6?

Most likely, the problem is that your Wintix icon isn’t pointed at the right target.  The icon needs to connect to C:\Wintix6\startwintix6.exe Here is how to do that. Find the Wintix icon on your desktop and right click. Click on … Continue reading

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The Daily Sales Report – Wintix 6

It’s critical to run a Daily Sales Report every day! This report will guarantee that daily sales are input correctly. If any errors occur during input or if a Webtix sale did not complete because an online patron abandoned the … Continue reading

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How to copy run of show prices in Wintix 6

Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. NOTE: Whether you add the run of show prices while adding a new show or by editing … Continue reading

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How to save or discard an original bar code in case of exchange or cancellation

If you are using Scantix to scan guests into your venue, you may need the ability to create a new bar code in the event of an exchange or cancellation. Go to File | Initialization | Sale settings. You may … Continue reading

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Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. NOTE: make sure the image is a lower resolution (72 dpi) – that will allow you to … Continue reading

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ValueCatDisp() – Create a Values report with only certain price categories

The ValueCatDisp() function allows you to create a Values report with only the price categories you want. This is advanced programming, so if you would like to use this function, please let us know and we will help you from … Continue reading

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Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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You must click on a performance to make a sale in Wintix 6

Are you an organization that puts on lots of shows and/or lots of performances? It’s easy to accidentally have the wrong performance selected if there is a long list of them and sell tickets to the wrong performance. You can … Continue reading

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Search for a show while selling a ticket

Do you have a long list of shows? Do you sometimes need to scroll up and down the list of shows in the Selling a ticket window to find the show you want to sell? While the list of shows … Continue reading

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