Category Archives: Wintix 6

Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?

PLEASE NOTE: The best thing to do is contact our support team: support@centerstage.com or 831-920-1254. The following instructions are advanced technical directions and you will most likely need our help. Here is the issue: Wintix 6 automatically downloads an update. While … Continue reading

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Collect donations by adding a “Donation season package” in Wintix 6

You can collect donations with Wintix and Webtix by setting up a season package with which to collect them. See also: Get a Donate button for Webtix donations We recommend that you set up your donations as a season package, so … Continue reading

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How to set up gift certificates in Wintix 6

Click here for instructions on how to sell gift certificates in Wintix 6. In essence, a gift certificate is like a season package flex-pass. Go to Show | Utilities | Add a season package. This is where you will enter … Continue reading

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How to convert a reservation into a sale in Wintix 6

The first part, of course, is choosing Reservation as payment type when making a regular sale. To convert the reservation into a sale, open the sales record by going to Sales | Sales records (you can search for the sale … Continue reading

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Run a report of duplications to a spreadsheet

If you are removing duplications from a mailing list, you may want to run a report of the duplications first. In Wintix 6, you can send the report of the duplications to a spreadsheet. Go to Mailing list | Utilities | Remove … Continue reading

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Edit a show | Internet options tab – the showinfo and performance info tabs

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading

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Too many price categories appearing online in Webtix?

Have you ever just selected, say, two price price categories to sell online but there are more than that showing up from other domains? In Wintix, go to Show | Edit a show and click on the show. Go to … Continue reading

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How to make sure Wintix 6 automatically updates

Wintix 6 automatically updates when you first click on the Wintix icon to open the program for the day. (You will see a window informing you that it is downloading an update. Follow the prompts.) For Wintix 6 to automatically … Continue reading

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Discounts in Wintix/Webtix 6 FAQ

Q, “When we add discount codes, is there a way to keep them from begin applied to child/student tickets?” A. There is no way to restrict codes from being applied to all tickets in the discount code setup All ticket … Continue reading

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Seats still reserved but the sales record says zero (0) tickets

Correct this issue by doing the following: Find the sales record. On the General tab, click on the Display seat list button. Make sure all seats are listed. If all seats are listed, click OK and go to the Tickets … Continue reading

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