Category Archives: Wintix 6

Record in use message after you’ve closed the record

Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading

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What are show notes and why use them?

Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading

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Sales records v. payment records reports

Sales records reflect all sales done whether the were paid for or not. The payment records report show those sales that have been paid for. The default for running reports in Wintix is payment records. To turn on the option … Continue reading

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How to set any new sales history additions to the top of the list, not the bottom of the general information tab

You can tell Wintix to make any automatic entries be placed at the top not toward the bottom of the General information tab in the sales record. Go to File | Initialization | Options 2 tab. Check the In a … Continue reading

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Where do you find a sales history within the sales record?

One of our Wintix users thought that all the notes and changes in a sale had disappeared. Please be aware that it never disappears. Go to the Sales record. Click on the Other information tab. Click the Sales history button. … Continue reading

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Add information to Webtix by using Showinfo (Show info) for ALL performances of a show

NOTE: these instructions are for adding informational text to ALL performances of a show.  If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading

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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading

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Run a sales report in Wintix 6 – by run of show or single performance

You can run sales reports for a single performance or for the run of the show. For a report by single performance: Go to Reports | by Show | Single performance. A window with all the shows in the left … Continue reading

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Get a mailing/email list of subscribers to remind them to renew their season tickets/packages

There is a fairly simple way to run a report when asking subscribers to renew their season passes. You can run a spreadsheet to include email and physical address.You can run a spreadsheet that includes their email and physical address … Continue reading

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Wintix quits with no messages

NOTE: This post is primarily for our support team. This is a rare problem when Wintix quits and goes back to your desktop. There are no messages. When you restart Wintix, the same thing will happen at the same place. … Continue reading

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