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Category Archives: Wintix 6
Delete temporary (temp) files
Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder. Can’t find … Continue reading
Sort shows on Webtix by Event Type, Location, or Theatre
Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading
What to do if you need to do a lot of refunds for a show or period of time
Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading
How to create an email list of patrons
Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading
Wintix update 11-15-23
Multiple payment types used for one sale are now being recorded in the Daily Sales Reports. The flex pass caption on the show pick options that count how many shows a customer has picked in the pass, will appear even … Continue reading
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Add information to Webtix for a flex pass by using Perfinfo (Perf info)
NOTE: these instructions are for adding informational text to season package. Here is where to input data in Wintix to have it appear in a season package in Webtix. Go to Show | Edit a season package | <package name> … Continue reading
Batch printing unprinted tickets
Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets. Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading
How to limit the time when a specific price category is available
Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading
Add multiple price levels to your season package
Need to have more than one Season Ticket price category so you can keep track of multiple kinds of packages (ie. Adult, Senior, Military, etc.)? You can add as many as you like when building season prices. You just need … Continue reading
Add customer’s partner to a mailing list
In Wintix, go to Mailing list | Generate mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading