Category Archives: Tickets

Information about tickets and printing.

Can you only choose an HP printer when printing tickets?

Posted on February 28, 2024

Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions. 

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Batch printing unprinted tickets

Posted on July 20, 2023

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading →

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How to exchange tickets in Wintix 6 for a donation

Posted on January 16, 2023

Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to  Sales | Sales Records | Search … Continue reading →

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Is your label special ticket designer setup a different size than your ticket?

Posted on August 10, 2022

You could have your special ticket format set up to send to a regular printer instead of your thermal ticket printer. Special ticket formats are usually designed for specific shows or performances. Does the screen shot below look something like … Continue reading →

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Windows update caused ticket printing to stop 9-24-21

Posted on September 24, 2021

We have figured out how to work around the problem. The only problems that are coming up now are from box offices that have custom ticket formats. We can copy their ticket format back in a couple minutes. So, what … Continue reading →

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How to print tickets to a PDF and access it in a browser

Posted on April 23, 2021

Go to File | Initialization | Sale settings tab. Check the Print tix to a PDF box. Click Save Settings. When completing a sale, click the Print the tickets button. Your ticket will print to a PDF and it will … Continue reading →

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How to display ticket delivery methods for in-house sales

Posted on April 21, 2021

You can choose to have the ticket delivery method displayed in sales records for in-house sales Here is an example. Our venue wanted to have Tix emailed in Wintix to appear in the Ticket delivery method field. To have a … Continue reading →

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Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Posted on February 9, 2021

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading →

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How to add a logo/image to a default or special ticket format in Wintix 6

Posted on June 25, 2020

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading →

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How to exchange GA to reserved seats in Wintix 6

Posted on May 12, 2020

These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading →

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