Category Archives: Tickets

Information about tickets and printing.

Are your custom tickets printing upside down?

This happened to one of our clients who uses custom tickets. The solution is to rotate the image on the ticket. NOTE: the “image” is whatever the ticket printer prints on the ticket. If you are using custom printed tickets, … Continue reading

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Setting ticket printer settings inside Wintix – no environmental variable

If you  have an environmental variable, go here for instructions. If you don’t have an environment variable on the computer, here is what to do: In Wintix, go to File | Ticket setup | Windows printer setup – you now … Continue reading

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Can you modify a ticket or label if you have an environment variable?

No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading

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Make your email receipt into your patron’s ticket instead of attaching a ticket PDF

There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading

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Make sure your tickets are pointing to the right printer

One of our Wintix users notified us that the ticket format on her computer was working correctly and the ticket format on her associate’s computer was not – her tickets were printing so that the ticket was partially cut off … Continue reading

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Don’t hand write those tickets!

Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets?  Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading

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How to setup the driver and load tickets in a Godex RT200i printer

Click this link to download the RT200i printer driver. Now that you have downloaded the driver, follow these instructions to set up the driver To setup your printer to print thermal tickets, make the following changes in the Seagull driver. … Continue reading

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How to setup the driver and load tickets in a Godex HD90 printer

Click here to download the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. In Printing Preferences, create a new stock. Set the orientation to … Continue reading

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How to add a background image to a ticket.pdf

Want to make your emailed tickets as beautiful as this? (A BIG thanks to Blue Gate Theatre for sharing this with us!) The background image is achieved by setting a “background-image” style on the table in ticket_template.php file. NOTE: If … Continue reading

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Is more than one ticket being printed on a ticket?

NOTE: This post is primarily for internal Center Stage Software use. If you have this issue, you can try to eliminate it by using these instructions. You may also reach our support team at 831-920-1254. We had a client whose … Continue reading

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