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Category Archives: Tickets
Can you modify a ticket or label if you have an environment variable?
No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading
Make your email receipt into your patron’s ticket instead of attaching a ticket PDF
There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading
Make sure your tickets are pointing to the right printer
One of our Wintix users notified us that the ticket format on her computer was working correctly and the ticket format on her associate’s computer was not – her tickets were printing so that the ticket was partially cut off … Continue reading
Don’t hand write those tickets!
Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets? Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading
How to setup the driver and load tickets in a Godex RT200i printer
Click this link to download the RT200i printer driver. Now that you have downloaded the driver, follow these instructions to set up the driver To setup your printer to print thermal tickets, make the following changes in the Seagull driver. … Continue reading
How to setup the driver and load tickets in a Godex HD90 printer
Click here to download the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. In Printing Preferences, create a new stock. Set the orientation to … Continue reading
How to add a background image to a ticket.pdf
Want to make your emailed tickets as beautiful as this? (A BIG thanks to Blue Gate Theatre for sharing this with us!) The background image is achieved by setting a “background-image” style on the table in ticket_template.php file. NOTE: If … Continue reading
Is more than one ticket being printed on a ticket?
NOTE: This post is primarily for internal Center Stage Software use. If you have this issue, you can try to eliminate it by using these instructions. You may also reach our support team at 831-920-1254. We had a client whose … Continue reading
Is the font size too big to print on your ticket format or reports?
This happened to a couple of Wintix users. It had nothing to do with Wintix or with their printer driver. The font size was too big on reports or to print on tickets. In the example below, the font size … Continue reading
Want to change the location that prints on tickets?
Go to Show | Edit a show and highlight the performance date. Enter the new information in the Theatre and Location fields. The new text will display on the ticket.