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Recent Posts
Category Archives: Tickets
How to exchange seats in Wintix 6
Go to Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.). We will discuss how to exchange seats in the same performance and, then, how to exchange seats to a different performance. How … Continue reading
How to exchange seats in Wintix 5
Go to Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.). We will discuss how to exchange seats in the same performance and how to exchange seats to a different performance. How to … Continue reading
How to clean your GoDex RT 200i printhead and make your tickets print better
A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading
Are your custom tickets printing upside down?
This happened to one of our clients who uses custom tickets. The solution is to rotate the image on the ticket. NOTE: the “image” is whatever the ticket printer prints on the ticket. If you are using custom printed tickets, … Continue reading
Setting ticket printer settings inside Wintix – no environmental variable
If you have an environmental variable, go here for instructions. If you don’t have an environment variable on the computer, here is what to do: In Wintix, go to File | Ticket setup | Windows printer setup – you now … Continue reading
Can you modify a ticket or label if you have an environment variable?
No. When you add an environment variable to a computer, the ONLY thing it does in Wintix is point tickets, labels, receipts, to a particular printer. You CANNOT modify a ticket format, label format, receipt format, that is unique to … Continue reading
Make your email receipt into your patron’s ticket instead of attaching a ticket PDF
There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading
Make sure your tickets are pointing to the right printer
One of our Wintix users notified us that the ticket format on her computer was working correctly and the ticket format on her associate’s computer was not – her tickets were printing so that the ticket was partially cut off … Continue reading
Don’t hand write those tickets!
Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets? Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading
How to setup the driver and load tickets in a Godex RT200i printer
Click this link to download the RT200i printer driver. Now that you have downloaded the driver, follow these instructions to set up the driver To setup your printer to print thermal tickets, make the following changes in the Seagull driver. … Continue reading