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Category Archives: Desktop Software
Split payment for two or more people in one sale that want to sit together without social distancing
PLEASE NOTE: The split payment feature was designed with ONE ticket buyer in mind. Maybe they were going to pay cash for their purchase but realized they didn’t have enough cash and would need to pay the remainder with a … Continue reading
Posted in Accounting, Wintix 6
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Collect donations online without a service charge – Wintix/Webtix 6
You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading
How to set up and use automatic social distant seating plans
Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading
Posted in Coronavirus information, Seating Plans & Charts, Wintix 6
Tagged tutorial, User manual
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How to create an email list of people who bought tickets during a specific time period Wintix 6
Do you want to generate an email list of people who bought tickets during a specific time period? In Wintix, go to Mailing list | Generate a mailing list | Export email. Check the Range of sale dates box. Enter … Continue reading
How to run a report on more than one show at a time for Wintix 6
Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading
How to add a logo/image to a default or special ticket format in Wintix 6
Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE: Your image must be around 1″ in diameter and … Continue reading
Improvements (Release Notes) for Wintix 6, Build: 7-13-20
The General Ledger report is now based on the payment date, rather than the date the transaction was entered into Wintix without payment, for better accountability. For example, a transaction may be entered into Wintix one day as a reservation, … Continue reading
You need two things to change a clerk during a sale edit
It’s a good idea to be able to tell which clerk edited a sale. To be able to change the clerk, though, you need to have two things. You must require passwords in Wintix. Each clerk must have a password … Continue reading
Merging duplicate customer records in Wintix 6
This is the procedure for merging two duplicate customer records: In Wintix, go to Mailing list | Customer lookup. Type the last name of the customer you want to merge into another record. You will see all instances of that … Continue reading
Find the right query in Wintix 6
The following are queries we have collected during the time we have been using MySQL as a back end. Some of them may be helpful to you. Go to Mailing list | Generate a mailing list | Export email, then … Continue reading