Category Archives: Desktop Software

Box-office software for your desktop.

How to use one price category for multiple price levels

Posted on April 21, 2021

Did you know that Wintix 6 allows you to use the same price category for unlimited price levels? For example, you can have several price categories listed as A, with different prices that correspond to different types of tickets. Here … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

How to stop Wintix from displaying the words “Form Choice Options” in the remarks field

Posted on April 20, 2021

If you use form choices, Wintix will automatically display Form Choice Options in the Sales record remarks field. Since Wintix displays the actual information selected with the form choices, you may not want it to also have the words Form Choice … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

Use “anti-social” seating to make one buyer purchase all tickets in a group (ie. at a table, in a row, etc.)

Posted on April 12, 2021

Sometimes, you have a situation where, for example, there are four seats at a table or six in a socially distanced group, and if someone buys ONE ticket in that group, they are required to buy ALL tickets in that … Continue reading →

Posted in Coronavirus information, Seating Plans & Charts, Webtix6, Wintix 6 | Tagged , | Leave a comment

Pay what you can (PWYC) or pay what you like for season tickets or packages

Posted on March 8, 2021

You can offer your patrons the choice of paying what they would like to or can afford for season tickets. In Wintix, go to Show | Edit a season package. Click on Season prices.  Add a price or click the Details … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

How to run a donations report in Wintix 6

Posted on March 5, 2021

Go to Reports | By day | Donations. There are several variables from which to choose. Choose your starting and ending dates by clicking through the calendars or entering the dates. You can run the report and review what each … Continue reading →

Posted in Accounting, Desktop Software, Reports, Wintix 6 | Tagged , | Leave a comment

How to input wheelchair seating (ADA rules) for sale through Webtix 6

Posted on February 19, 2021

Instructions for reserved seats with a seating chart Add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a wheelchair or … Continue reading →

Posted in American Disabilities requirements for ticketing, Seating Plans & Charts, Webtix Online Ticketing, Webtix6 | Tagged | Leave a comment

If you change a date or time of a show in your season package, you must replace the show in the package

Posted on February 18, 2021

You can easily change the date or time of a performance.  PLEASE NOTE: All sales associated with the old date or time will be transferred to the new date and time.  If that performance is part of a season ticket … Continue reading →

Posted in Season package, Wintix 6 | Tagged , | Leave a comment

How to search for a customer record if you use salutations/spouse’s names, etc.

Posted on February 18, 2021

Are you a symphony or other organization that has Wintix set up so that your customer records include special things like salutations or spouse’s names? First, you need to have numeric, incrementing accounts turned on.  When looking up a customer, … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

How to run an IP address report

Posted on February 16, 2021

In Wintix, go to Reports | by Day | IP Addresses. Choose either Report for 1 IP address or List of IP addresses that have sales. Here’s for one IP address. You can input a starting date and ending date … Continue reading →

Posted in Wintix 6 | Leave a comment

Pay what you can (PWYC) or pay what you like online in Webtix

Posted on February 12, 2021

You can offer your patrons the choice of paying what they would like to or can afford now. You can sell tickets at the PWYC level both in-house in Wintix and online in Webtix. Click here for instructions on how … Continue reading →

Posted in Webtix6, Wintix 6 | Tagged , | Leave a comment