Category Archives: Desktop Software

Box-office software for your desktop.

Wintix quits with no messages

NOTE: This post is primarily for our support team. This is a rare problem when Wintix quits and goes back to your desktop. There are no messages. When you restart Wintix, the same thing will happen at the same place. … Continue reading

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How to use Google Images to create a thumbnail image for your Webtix show

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading

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Can’t complete Wintix sales and computer crashes with no error message?

One of our clients tried to sell a ticket and Wintix quit, with no error messages. None of the other computers in her office had the problem. The problem was the MSVCD71.dll file in the Wintix subdirectory was missing or … Continue reading

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Is a firewall preventing you from downloading Wintix onto a new computer workstation?

If your organization has tight computer security, you may not be able to download Wintix on a new computer because you are behind a firewall. If you have an IT department or specialist, please tell them that PORT 3303 must … Continue reading

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How to assign reserved seats to general admission (GA) tickets

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading

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How to sell a specific, limited number of tickets for one general admission (GA) price to all performances of a show

Click here to learn how to use run of show prices Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. Is your house all general admission … Continue reading

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How to backup your Wintix 6 database to Center Stage

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 6 on any computer until further notice from us. If we … Continue reading

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How to add a link on your email ticket or receipt

Want to email buyers a link to your website or other online resource? You can add a link to be included in all your emailed tickets and receipts or customize the email to just one particular patron during the sale … Continue reading

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Wintix update 11-2-21

Daily sales report for 1 clerk has pay totals, items and credit card lists. Incorrect number of seats on the chart header will not display on the daily sales, run of show, and by performance reports if there are no … Continue reading

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Why are prices grayed (greyed) out and I can’t change them?

If you are editing a show and want to change a price, you would click on the Run of show prices button (in most cases) to pull up the price category window. You click on the ellipsis next to the … Continue reading

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