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Category Archives: Desktop Software
How to sell a specific, limited number of tickets for one general admission (GA) price to all performances of a show
Click here to learn how to use run of show prices Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. Is your house all general admission … Continue reading
How to backup your Wintix 6 database to Center Stage
IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 6 on any computer until further notice from us. If we … Continue reading
How to add a link on your email ticket or receipt
Want to email buyers a link to your website or other online resource? You can add a link to be included in all your emailed tickets and receipts or customize the email to just one particular patron during the sale … Continue reading
Wintix update 11-2-21
Daily sales report for 1 clerk has pay totals, items and credit card lists. Incorrect number of seats on the chart header will not display on the daily sales, run of show, and by performance reports if there are no … Continue reading
Why are prices grayed (greyed) out and I can’t change them?
If you are editing a show and want to change a price, you would click on the Run of show prices button (in most cases) to pull up the price category window. You click on the ellipsis next to the … Continue reading
How to use/redeem a gift certificate by using it as a payment type
Click here to learn how to set up a gift certificate. Using a gift certificate is pretty much the same as using any other kind of payment type. Go to Tools | Payment type | Add a new payment type … Continue reading
Setting up a gift certificate in Wintix 6
Click here for instructions on how to select and sell season packages. Click here to learn how to use and redeem gift certificates as payment types. Gift certificates in Wintix operate much like a season package. Go to Show | Utilities … Continue reading
Where to input/display COVID protocol or other important information in Wintix for display in Webtix
Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading
Error message “No PARAMETER statement found”
If you get the error message above, please note inside the Wintix 6 folder is a file called SQLRDD, which is an .ini file. That is the file you will need to edit by entering in your log-in credentials which will allow … Continue reading
Add or install Wintix 6 to a new workstation
NOTE: After installing Wintix, make sure to run an update. (See instructions at the end of this post.) Download the Wintix 6 setup by clicking the following link: https://www.dropbox.com/s/5wicedqnk43l6op/Wintix6Setup.exe?dl=0 Run the Wintix6setup.exe This will create a folder on your … Continue reading