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Recent Posts
Category Archives: Desktop Software
How to exchange tickets in Wintix 6 for a donation
Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to Sales | Sales Records | Search … Continue reading
Resume automatic Windows updates
If you have Windows automatic updates paused and want to resume them: Go to Windows settings Windows update Click the Resume updates button
How to find out if and when a patron changed or updated their record
Want to know when a patron had a change in name, marital status, spouse deceased, change in address, etc.? When looking up a customer in the database, click on the Extra fields tab. There is a line that says Remupdate. This … Continue reading
Record in use message after you’ve closed the record
Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading
What are show notes and why use them?
Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading
Sales records v. payment records reports
Sales records reflect all sales done whether the were paid for or not. The payment records report show those sales that have been paid for. The default for running reports in Wintix is payment records. To turn on the option … Continue reading
How to set any new sales history additions to the top of the list, not the bottom of the general information tab
You can tell Wintix to make any automatic entries be placed at the top not toward the bottom of the General information tab in the sales record. Go to File | Initialization | Options 2 tab. Check the In a … Continue reading
Where do you find a sales history within the sales record?
One of our Wintix users thought that all the notes and changes in a sale had disappeared. Please be aware that it never disappears. Go to the Sales record. Click on the Other information tab. Click the Sales history button. … Continue reading
Add information to Webtix by using Showinfo (Show info) for ALL performances of a show
NOTE: these instructions are for adding informational text to ALL performances of a show. If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading
Add special price or comp during GA sale
Did you know you can add a special price or a comp (complimentary) ticket while selling a GA (general admission) show? A comp ticket is complimentary so the price is 0 (zero). Special price is defined as a specially priced … Continue reading