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Recent Posts
- Watch an Authorize.net new merchant webinar video
- Does a seat turn into an asterisk (*) when you click on the seating chart?
- What to do when the Datamax 3210 or 3306 printer runs out of tickets in mid-print
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
Category Archives: Desktop Software
Does a seat turn into an asterisk (*) when you click on the seating chart?
In Wintix, go to Sales | Regular sale. Choose a show that has a seating chart. Click Select the seats tab. When the seating chart comes up, look at the lower left of that screen. There is a Select seats … Continue reading
Are you quick sales missing seat numbers?
What happens if your quick sales (quicksales) are missing seat numbers? If there is a seating plan, remember to click the Select the seats button or your customer won’t have a seat selected.
Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
PLEASE NOTE: The best thing to do is contact our support team: support@centerstage.com or 831-920-1254. The following instructions are advanced technical directions and you will most likely need our help. Here is the issue: Wintix 6 automatically downloads an update. While … Continue reading
Collect donations by adding a “Donation season package” in Wintix 6
You can collect donations with Wintix and Webtix by setting up a season package with which to collect them. See also: Get a Donate button for Webtix donations We recommend that you set up your donations as a season package, so … Continue reading
How to create a waiting list in Wintix/Webtix 5
Wondering if you can create a waiting list in Wintix so people can sign up for tickets if they become available? To create a waiting list for just one show: Go to Show | Utilities | Add a new show. … Continue reading
How to set up gift certificates in Wintix 6
Click here for instructions on how to sell gift certificates in Wintix 6. In essence, a gift certificate is like a season package flex-pass. Go to Show | Utilities | Add a season package. This is where you will enter … Continue reading
How to convert a reservation into a sale in Wintix 6
The first part, of course, is choosing Reservation as payment type when making a regular sale. To convert the reservation into a sale, open the sales record by going to Sales | Sales records (you can search for the sale … Continue reading
Run a report of duplications to a spreadsheet
If you are removing duplications from a mailing list, you may want to run a report of the duplications first. In Wintix 6, you can send the report of the duplications to a spreadsheet. Go to Mailing list | Utilities | Remove … Continue reading
Edit a show | Internet options tab – the showinfo and performance info tabs
Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading
Too many price categories appearing online in Webtix?
Have you ever just selected, say, two price price categories to sell online but there are more than that showing up from other domains? In Wintix, go to Show | Edit a show and click on the show. Go to … Continue reading