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Recent Posts
Category Archives: Desktop Software
Adding images to your Webtix page – Wintix 6
Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend .png files as .png allows transparencies and there is minimal data … Continue reading
Wintix update 4/24 and 4/27
First fix of the Integrity report for the daily sales report was running slowly, so Bruce uploaded another fix – “I’ve overhauled the Integrity Report (again). It’s faster and more accurate now.” Neither update is on the production server as … Continue reading
The recommended price category for subscribers is “S”
Center Stage Software recommends you use price category S for your season ticket subscriptions. Using S for subscribers is easy to remember and down far enough in the alphabet, it’s not likely being used. To set it up go to … Continue reading
Watch: different ways of selecting seats on a seating chart in Wintix
There are a few different ways to select seats on a chart during a sale. Typing the price category directly into the seat. Right-clicking on the seat and picking the price from the list that appears. Checking the box Select … Continue reading
Don’t use dates for price category names in shows or packages that reoccur
It might be tempting to add a date – like a year – to a price category for a show or package that you sell and perform each year. Here is a good example. This price category is named C … Continue reading
How to exchange tickets in Wintix 6 for a donation
Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to Sales | Sales Records | Search … Continue reading
Resume automatic Windows updates
If you have Windows automatic updates paused and want to resume them: Go to Windows settings Windows update Click the Resume updates button
How to find out if and when a patron changed or updated their record
Want to know when a patron had a change in name, marital status, spouse deceased, change in address, etc.? When looking up a customer in the database, click on the Extra fields tab. There is a line that says Remupdate. This … Continue reading
Record in use message after you’ve closed the record
Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading
What are show notes and why use them?
Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading