Category Archives: Desktop Software

Box-office software for your desktop.

Error message “No PARAMETER statement found”

If you get the error message above, please note inside the Wintix 6 folder is a file called SQLRDD, which is an .ini file. That is the file you will need to edit by entering in your log-in credentials which will allow … Continue reading

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Add or install Wintix 6 to a new workstation

NOTE: After installing Wintix, make sure to run an update. (See instructions at the end of this post.) Download the Wintix 6 setup by clicking the following link: https://www.dropbox.com/s/5wicedqnk43l6op/Wintix6Setup.exe?dl=0 Run the Wintix6setup.exe install it to C:\Wintix6 Run the mysql-connector-odbc-5.1.8-(win32 or win64).msi Choose the Typical … Continue reading

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Disable “Keep the pay type” for each sale

Wintix has an Initialization setting that will make it so that the pay type you used for the last sale is automatically chosen for the next sale. Go to File | Intialization | Options 2 tab. If you check the … Continue reading

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How to do split payments in Wintix 6

Conduct a sale as you normally do. When you get to the Payment tab, you can split the payment however you wish to. In this example, the total of the tickets is $60 with tax. We will do a split … Continue reading

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Getting an error message when you try to back up your Wintix?

Are you getting this message when you try to run a back up by going to Tools | Backup | Backup data? “You need permission to access the tablespaces” You need to download an update to the program we use … Continue reading

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How to set up a regularly scheduled, recurring GA (general admission) show

Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading

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How to run a report to the screen without the right side being cut off

NOTE: A setting in Windows 10 can make your Wintix reports display with the edge cut off when you run the report to the screen. While this may be an inconvenience, if you run the report to a PDF, the … Continue reading

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Search for a partner/spouse’s first name

When a patron gives you their first and last name, but they are a partner in the customer record and not the main contact, you can find their record this way. Go to Mailing list | Customer lookup. Click on … Continue reading

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How to change prices after tickets have already been sold

The best way to do it is to add new price categories. You can do this by adding new prices to the Run of show prices or to the Prices and categories tab while editing a show. In the example … Continue reading

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Pay What You Can (PWYC) must be set up in the Initialization settings

Before you can use Pay What You Can (PWYC), you MUST choose that option in the initialization settings. Go to File | Initialization | Sale settings tab. Check the Allow pay-what-you-can prices box. If that box is checked, you will … Continue reading

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