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Category Archives: Desktop Software
How to use Wintix/Webtix to set up and run a raffle
Check with your state and local gaming commission to see if there are any restrictions to taking payment for raffle tickets with credit cards. Since raffles are a game of chance, not skill, your gaming commission may place restrictions on … Continue reading
Add a new date to a show in Wintix 6
To add a date to the performances for a show, click on the Add date button. The Adding a date and time to the list window appears: Enter the date as six digits: mmddyy. You do not need to type … Continue reading
Regular sale and processing a credit card in Wintix 6
This post shows you how to make a regular and process a credit card for payment. Go to Sales | Regular sale. The Selling a ticket window appears: Note the four tabs across the top of the window. These tabs … Continue reading
Posted in Wintix 6
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Delete temporary (temp) files
Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder. Can’t find … Continue reading
Sort shows on Webtix by Event Type, Location, or Theatre
Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading
What to do if you need to do a lot of refunds for a show or period of time
Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading
How to create an email list of patrons
Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading
Report by Day | Pay type
Go to Report | By day | Pay type Pick your starting and ending date and select which format you wish to use for your output. Click Run the report. Here is an example of what the report looks like. … Continue reading
Wintix update 11-15-23
Multiple payment types used for one sale are now being recorded in the Daily Sales Reports. The flex pass caption on the show pick options that count how many shows a customer has picked in the pass, will appear even … Continue reading
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Add information to Webtix for a flex pass by using Perfinfo (Perf info)
NOTE: these instructions are for adding informational text to season package. Here is where to input data in Wintix to have it appear in a season package in Webtix. Go to Show | Edit a season package | <package name> … Continue reading