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Category Archives: Uncategorized
What’s new in Wintix March 2019
Wintix changelog notes: Refund button in sales record. There is a new option to display the refund button in the sales record. If you need to cancel a sale and void the credit card transaction, having a dedicated button … Continue reading
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Discounts in Wintix/Webtix 6
There are several kinds of discounts you can offer in Wintix 6: A percentage discount A per ticket discount A per order discount Go to Show | Edit a show | Internet options | Discounts. First you will want to click … Continue reading
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CSS Support Contract Provisions PDF for Wintix 6
Please click the link below to access the downloadable CSS Support Contact Provisions PDF for Wintix 6 dated 6-29-18. CSS Support Contract Provisions wintix 6 6-29-18
Wintix updates 10/26/15 to 1/5/16
Here is a list of important Wintix updates made between 10/26/15 and 1/5/16: 10/26/15 Removed the credit card expiration date from the Daily reports. Authorize.net was not returning a meaningful answer. This unexpected data was confusing people when it was … Continue reading
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Server crash of August 28, 2015
Time: 0720 First indication was that customers were reporting that Wintix was no longer working. Emails were streaming in. Our support lines were jammed. The problem was with the Data5 server – our busiest. I checked it and found the … Continue reading
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What are father/daughter sales?
Note: this is version 5 only The Father/Daughter sale concept refers to the fact that group sales are a series of records. The first sale of the group is the “Father sale.” Any payments made for the original sale are … Continue reading
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How to set a time for a performance to go on and off sale while editing a show
Setting your show’s on and off times can easily be be changed by going to Show | Edit a show | (double click on the performance). Click on the On & off sale tab. (See screenshot below.) NOTE: Wintix uses … Continue reading
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Subscribers who did not renew
Most of your subscribers will renew. They usually do this in response to your first renewal campaign. A few of them will forget and need to be reminded. You do not want to be sending the same information to people … Continue reading
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Finding your most active customers
You need to speak a little SQL here. The process is called a query. Queries are wonderfully flexible and horribly complicated. Entire books have been written on the subject. Here is the query to give you a list of everyone … Continue reading
List of everyone who purchased for an entire season
At some point, everyone wants this report. The place to start is by going to Mailing list | Generate mailing list |Create a new list. There are a number of options. Click on the Query tab | Range of sale … Continue reading
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