Category Archives: Uncategorized

This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it.  Online, it showed up with the ascii characters in a chart, but you … Continue reading →

Wintix changelog notes:   Refund button in sales record. There is a new option to display the refund button in the sales record. If you need to cancel a sale and void the credit card transaction, having a dedicated button … Continue reading →

Here is a list of important Wintix updates made between 10/26/15 and 1/5/16: 10/26/15 Removed the credit card expiration date from the Daily reports. Authorize.net was not returning a meaningful answer. This unexpected data was confusing people when it was … Continue reading →

Time: 0720 First indication was that customers were reporting that Wintix was no longer working. Emails were streaming in. Our support lines were jammed. The problem was with the Data5 server – our busiest. I checked it and found the … Continue reading →

Note: this is version 5 only The Father/Daughter sale concept refers to the fact that group sales are a series of records. The first sale of the group is the “Father sale.” Any payments made for the original sale are … Continue reading →

Most of your subscribers will renew. They usually do this in response to your first renewal campaign. A few of them will forget and need to be reminded. You do not want to be sending the same information to people … Continue reading →