Category Archives: Seating Plans & Charts

How to input wheelchair seating (ADA rules) for sale through Webtix 6

Instructions for reserved seats with a seating chart Add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a wheelchair or … Continue reading

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Set up and sell tickets online for a live show that is also streaming

As we continue to adjust and modify events due to COVID restrictions, some of our clients are presenting events that will be performed live, but also be available as a streaming show. Set your streaming event up like a regular … Continue reading

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Sell streaming events through Wintix and Webtix 6

You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before  or a few hours before … Continue reading

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How to set up and use automatic social distant seating plans

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading

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How to create a “holding, exchange, voucher” show for paid tickets that will be exchanged at a later date

This will most often occur in cases of family emergency or unexpected cancellation of a show.   In a case like this it is better to move the patron’s tickets to a holding show. The income from their purchase will … Continue reading

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How to run a report that shows you who is sitting in what seats

Go to Reports | By show | Single performance Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart button. … Continue reading

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Why are “Total capacity” and “Seat remaining” grayed out in Edit a Show?

If you open the Performance window, you can see that, in the example below, the Total capacity and Seats remaining functions are grayed out. This is because the Use a seating chart box has been checked. Wintix will only use … Continue reading

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Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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Easily find performances that use a specific seating plan

Do you have several seating plans in Wintix? If so, it can sometimes be hard to remember which one you’ve used for certain shows and performances. You can easily find out, though. Go to Tools | Seating plans and put … Continue reading

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Does a seat turn into an asterisk (*) when you click on the seating chart?

In Wintix, go to Sales | Regular sale. Choose a show that has a seating chart. Click Select the seats tab. When the seating chart comes up, look at the lower left of that screen. There is a Select seats … Continue reading

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