Tag Archives: tutorial

Make sure you understand the costly difference between SERVICE CHARGES and SURCHARGES

You may not think there is much difference in that wording, but if you aren’t careful about it, it could be a costly mistake to confuse the two. One of our Wintix users received a complaint from Visa alleging they … Continue reading

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How to use Google Images to create a thumbnail image for your Webtix show

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading

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Is a firewall preventing you from downloading Wintix onto a new computer workstation?

If your organization has tight computer security, you may not be able to download Wintix on a new computer because you are behind a firewall. If you have an IT department or specialist, please tell them that PORT 3303 must … Continue reading

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How to adjust the printed form size for a Practical Automation (PA) printer

In your computer, go to printers and scanners. Find the PA printer and click on Hardware properties. When the Properties window opens, click the Settings tab. Click the Devices and Printers Folder button. Click on the correct printer. Choose or … Continue reading

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How to sell pre-assigned season packages – Wintix 6

Go to Sales | Season package sale. The Season package sale window appears. The list box on the left shows all available season packages. The list box on the right shows the individual performances that are in the season package when each one is … Continue reading

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How to sell flex season packages – Wintix 6

Go to Sales | Season package sale. The Season package sale window appears. When you sell a flex pass, there are no shows in the right column of the window. There are no performances attached because patrons can choose whichever show and performances they would … Continue reading

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Keys you need to use Stripe as a payment gateway

To use Stripe for Wintix AND Webtix, log in to your Stripe account and send us the public key and the secret key. To use Stripe only for Wintix, input the secret key in File | Initialization | Credit cards … Continue reading

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How to assign reserved seats to general admission (GA) tickets

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading

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How to sell a specific, limited number of tickets for one general admission (GA) price to all performances of a show

Click here to learn how to use run of show prices Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. Is your house all general admission … Continue reading

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How to backup your Wintix 6 database to Center Stage

IMPORTANT: After you do the backup of your data and upload it to us… If we are hosting and converting your database for an upgrade, do NOT use Wintix 6 on any computer until further notice from us. If we … Continue reading

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