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Tag Archives: tutorial
Setting up Stripe in Wintix
You can use charge cards two ways in Stripe: through a browser or a terminal. To charge cards in Stripe with a browser: In Wintix, go to File | Initialization | Credit cards. Choose STRIPE CONNECT (not STRIPE) as the … Continue reading
How to reset your Zebra scanner
Does your Zebra scanner: Not turn on Not take a charge You can find instructions on how to solve this on YouTube
How to create an email list of patrons
Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading
Report by Day | Pay type
Go to Report | By day | Pay type Pick your starting and ending date and select which format you wish to use for your output. Click Run the report. Here is an example of what the report looks like. … Continue reading
Add information to Webtix for a flex pass by using Perfinfo (Perf info)
NOTE: these instructions are for adding informational text to season package. Here is where to input data in Wintix to have it appear in a season package in Webtix. Go to Show | Edit a season package | <package name> … Continue reading
The Purchase Link button in Edit a Show
If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading
Card declined. Hold for review.
Are your patrons trying to purchase tickets and it seems like their card gets declined? Even when they try other credit cards, they still seem declined? After several tries, then Wintix sends them a confirmation email with tickets. They may … Continue reading
Batch printing unprinted tickets
Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets. Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading
How to limit the time when a specific price category is available
Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading
Authorize.net transaction response codes
Occasionally you may see a transaction response code number from Authorize.net if there is something the matter with a transaction through Authorize.net. It is an authorization error. Authorize.net has a page on their website where you type in the numeric … Continue reading