Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

No prices available for this seat on Webtix?

When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading

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Unspecified pay types?

Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading

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Scantix Release: 3.3.0

A new scantix version was released 6/27/22. The new version is 3.3.0 for both Android and iOS. The only changes are as follows: New API endpoints for Scantix Support for 3rd party bluetooth scanners

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Add information to Webtix by using Showinfo (Show info) for ALL performances of a show

NOTE: these instructions are for adding informational text to ALL performances of a show.  If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading

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Add special price or comp during GA sale

Did you know you can add a special price or a comp ticket while selling a GA (general admission) show? First: A comp ticket is complimentary so the price is 0 (zero). Special price is defined as a specially priced … Continue reading

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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading

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How to use Google Images to create a thumbnail image for your Webtix show

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading

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How to assign reserved seats to general admission (GA) tickets

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading

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Webtix updates 12-17-21

Feature Changes If you are using Cinesend, you can generate season package vouchers. Webtix previously had a setting to enable event type text replacements that are set within Wintix. The setting was removed so it works without it. Feature Improvements … Continue reading

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Setting up a gift certificate in Wintix 6

Click here for instructions on how to select and sell season packages. Click here to learn how to use and redeem gift certificates as payment types. Gift certificates in Wintix operate much like a season package. Go to Show | Utilities … Continue reading

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