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Recent Posts
Category Archives: Webtix Online Ticketing
How to limit the time when a specific price category is available
Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading
Adding images to your Webtix page – Wintix 6
Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading
Does Webtix tell your patron their account doesn’t exist?
What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading
How to improve your Webtix site in a few simple steps
Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading
Festival passes in Scantix
Festival_pass schema: festival_pass_id int(10) incrementing – the primary key auth char(8) shows_id int(10) chartlist_id int(10) Scanning A festival pass ticket will be built around the pass’s bar code. When scanned, the festival pass record will not be found because the … Continue reading
How to add a user to Scantix
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading
Willie Nelson and server capacities
A couple years ago, we were asked by one of our customers if Webtix could handle a Willie Nelson on-sale. We asked for more details: It would be The One and Only Willie Nelson The performance would be in the … Continue reading
No prices available for this seat on Webtix?
When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading
Unspecified pay types?
Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading
Scantix Release: 3.3.0
A new scantix version was released 6/27/22. The new version is 3.3.0 for both Android and iOS. The only changes are as follows: New API endpoints for Scantix Support for 3rd party bluetooth scanners