Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Add information to Webtix for a flex pass by using Perfinfo (Perf info)

NOTE: these instructions are for adding informational text to season package. Here is where to input data in Wintix to have it appear in a season package in Webtix. Go to Show | Edit a season package | <package name> … Continue reading

Posted in Webtix6, Wintix 6 | Tagged | Leave a comment

The Purchase Link button in Edit a Show

If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading

Posted in Webtix Online Ticketing | Tagged , | Leave a comment

How to limit the time when a specific price category is available

Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading

Posted in Webtix Online Ticketing, Webtix6, Wintix 6 | Tagged | Leave a comment

Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading

Posted in Webtix Online Ticketing, Webtix6, Wintix 6 | Tagged , | Leave a comment

Does Webtix tell your patron their account doesn’t exist?

What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading

Posted in Webtix6 | Tagged | Leave a comment

How to improve your Webtix site in a few simple steps

Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading

Posted in Webtix6 | Tagged , | Leave a comment

Festival passes in Scantix

Festival_pass schema: festival_pass_id int(10) incrementing – the primary key auth char(8) shows_id int(10) chartlist_id int(10) Scanning A festival pass ticket will be built around the pass’s bar code.  When scanned, the festival pass record will not be found because the … Continue reading

Posted in ScanTix | Tagged | Leave a comment

How to add a user to Scantix

First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading

Posted in ScanTix | Tagged , | Leave a comment

Willie Nelson and server capacities

A couple years ago, we were asked by one of our customers if Webtix could handle a Willie Nelson on-sale. We asked for more details: It would be The One and Only Willie Nelson The performance would be in the … Continue reading

Posted in Webtix Online Ticketing | Tagged | Leave a comment

No prices available for this seat on Webtix?

When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading

Posted in Webtix6 | Tagged , | Leave a comment