Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Webtix updates 12-17-21

Feature Changes If you are using Cinesend, you can generate season package vouchers. Webtix previously had a setting to enable event type text replacements that are set within Wintix. The setting was removed so it works without it. Feature Improvements … Continue reading

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Setting up a gift certificate in Wintix 6

Click here for instructions on how to select and sell season packages. Click here to learn how to use and redeem gift certificates as payment types. Gift certificates in Wintix operate much like a season package. Go to¬†Show | Utilities … Continue reading

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Where to input/display COVID protocol or other important information in Wintix for display in Webtix

Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading

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Scantix update 9-27-21

Fix to camera-based scanning devices. When first logging in, and on attempted scans, the result screen is not displayed. The app returns to Waiting for Barcode. There was an issue with the UI navigational controls internally that was not properly … Continue reading

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How to set up a regularly scheduled, recurring GA (general admission) show

Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading

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Pay What You Can (PWYC) must be set up in the Initialization settings

Before you can use Pay What You Can (PWYC), you MUST choose that option in the initialization settings. Go to File | Initialization | Sale settings tab. Check the Allow pay-what-you-can prices box. If that box is checked, you will … Continue reading

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How to sell Fan Club tickets

Click here to learn how to set up a Fan Club. Set up your show as you normally would for your organization. This will work for both Reserved and General Admission shows. Add Fan Club pricing to your event Select … Continue reading

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Give selected people a presale link to buy tickets before anyone else

Send a presale link to patrons to buy a show before it is available online – or if you don’t want anyone else to buy tickets online for that show. Set up your show as you normally would for your … Continue reading

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Use “anti-social” seating to make one buyer purchase all tickets in a group (ie. at a table, in a row, etc.)

Sometimes, you have a situation where, for example, there are four seats at a table or six in a socially distanced group, and if someone buys ONE ticket in that group, they are required to buy ALL tickets in that … Continue reading

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How to input wheelchair seating (ADA rules) for sale through Webtix 6

Instructions for reserved seats with a seating chart Add the wheelchair and companion seating by going to Tools | Seating plans | <double click on your plan>. Double click on the seat you want to indicate is a wheelchair or … Continue reading

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