Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Collect donations online without a service charge – Wintix/Webtix 6

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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How to test your Scantix before using

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading

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Scantix error codes

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software  immediately. This correlates to the “Scan In/Out/Status” functions. 11 Barcode is … Continue reading

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How to use Scantix with an Android or iPhone

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading

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How to use Scantix with a Zebra TC20

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading

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How to sell tickets in Webtix 6 to select patrons, before going on sale to the general public

Have you ever wanted to pre-sell a specific event online to an select group of patrons and not allow these same tickets to be sold to the general public?  Let them in through a “back door” for special purchases. This … Continue reading

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How to set up minimum number of tickets purchased

You may want to set up a minimum number of tickets that must be purchased to receive a special price. This could be for group sales or for a promotion of some sort. Decide which price category you want to … Continue reading

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Webtix Customization Instructions

General Notes Only modify files that are absolutely necessary, specifically PHP / HTML. It is strongly encouraged that all modifications be done via CSS as extensively customizing the PHP /HTML files could cause unexpected results due to regular updates provided … Continue reading

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How to see which seats have already been booked as season tickets while selling season tickets

A Wintix user reported that when she went to reserve season tickets, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To ensure … Continue reading

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Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?

The short answer is no, not at this time. There is no way to track only one event in a Webtix shopping cart. If you want to track only a single event, Center Stage Software will need to create a … Continue reading

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