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Category Archives: Webtix6
Adding images to your Webtix page – Wintix 6
Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend .png files as .png allows transparencies and there is minimal data … Continue reading
Does Webtix tell your patron their account doesn’t exist?
What if your customer is trying to buy tickets online, and already has an account, but Webtix says they don’t? When they go to sign in to complete their purchase, they get the message “Customer record not found, please create … Continue reading
How to improve your Webtix site in a few simple steps
Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading
No prices available for this seat on Webtix?
When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading
Unspecified pay types?
Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading
Add information to Webtix by using Showinfo (Show info) for ALL performances of a show
NOTE: these instructions are for adding informational text to ALL performances of a show. If you want instructions for adding information to SINGLE performances, click here. Wintix allows you to enter information about your shows that will appear on your … Continue reading
Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want
Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading
Posted in Desktop Software, Webtix Online Ticketing, Webtix6, Wintix 6
Tagged tutorial, User manual
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How to use Google Images to create a thumbnail image for your Webtix show
Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading
How to assign reserved seats to general admission (GA) tickets
There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading
Posted in Coronavirus information, Seating Plans & Charts, Webtix6, Wintix 6
Tagged tutorial, User manual
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Setting up a gift certificate in Wintix 6
Click here for instructions on how to select and sell season packages. Click here to learn how to use and redeem gift certificates as payment types. Gift certificates in Wintix operate much like a season package. Go to Show | Utilities … Continue reading