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Category Archives: Webtix Full License
How to sell parking permits with specific dates online with Webtix
Click here for instructions if you don’t want the permits to have dates. In Wintix, go to Show | Utilities | Add a new show, so you don’t have to worry about inputting any dates. Enter an event called Parking … Continue reading
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How to sell parking permits with no specific date online with Webtix
Click here for instructions if you need dates on your permits. In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Parking Permit. … Continue reading
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How to set up your show in Wintix to sell tickets in Webtix
When you are editing a show, click on the Internet options tab. Click on the Domains button. Make sure Domain = Internet (type in Internet if it’s not in there already). Check mark the appropriate price codes for online sales. … Continue reading
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System requirements for the full Webtix Module
If you want to do it yourself, you need a LAMP stack and a static IP. You need Apache 2, PHP 5 and MySQL5. You must be able to bring up the default web page from a browser. A residential … Continue reading
How to add a special added performance with different prices to sell on Webtix
One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading
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Error message – “You must choose some seats to proceed”
Are any of your Webtix customers getting this message and not able to complete their online purchase? It could be that they are using an older version of Internet Explorer (IE). Add verbiage on your website to say something like … Continue reading
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How to access your Webtix administrative site
NOTE: Please replace the “X” below with the correct information. The “tixXX” is your server and XXXXX is your Webtix page name. Go to https://tixXX.centerstageticketing.com/sites/XXXXX/admin.php Type in the login and password that was set up in the adding a clerk … Continue reading
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How to set the maximum number of tickets that can be bought online in one price category
Go to Show | Edit a show | <name of show> Click on the Internet options button You can set the maximum number of tickets in the top field up to 9999.
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Think a sale is fraudulent? You may be the victim of credit card theft
One of our customers noticed some completed Webtix sales that seemed suspicious. One of the customer’s names was Regerg Wefwefewf and another was Efwefw Ewfwe According to Bruce Schneier, a renowned cryptographer, computer security, and privacy specialist, this is a … Continue reading
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Are you or your patrons not receiving email purchase receipts for Webtix sales?
This happened to one of our clients. Four patrons didn’t receive their Webtix receipt on two different days and times and the box office didn’t received them, either. We use Postmark for email services that allows us to keep track … Continue reading
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