Welcome to the Center Stage Software Help Desk. This is where you will find valuable tutorials about how to use Wintix and Webtix, along with information about the latest updates. You can search by topic, category or page. Please feel free to comment or ask us a question – either in the comment field below or on any post.

Here are a few quick tips on how to use this website.

THE TOP NAVIGATION AND USER TUTORIAL

Look up at the top navigation. Just like a regular website, there are drop downs when you hover over the words that will show you what each topic contains.

  • The Wintix User Tutorial is a must for anyone learning or refreshing their learning on important basic functions like selling tickets or running reports.
  • The Wintix menu is organized exactly like the sections of the Wintix program, itself, so you can look for help on whatever part of the program in which you are working.

SEARCH

Now look up and to the right. You will find a search box. If you are looking for a phrase, put the words in quotation marks. For example, “sales report.” If you type the words in the search box with no quotation marks, the Help Desk will find everything for sales and for report.

CATEGORIES, TAGS, AND RECENT SEARCHES

On the right side of all Help Desk webpages is a list called Categories. When we add posts to the Help Desk, we assign them one or more categories, so you have another way to find what you are looking for.  For example, not sure what the report you want to run is called? Click on the Reports category and you will find all the posts that reference reports.

We also tag our posts so you know if they are a tutorial, a software update or something else. User manual tags are more tutorials.

Under the Categories list, you will find a list of Recent Searches. Maybe someone was recently looking for something interesting,

Now – on with the show!

ticket guy

One Response to

  1. cwinters says:

    May I get someone to call me and help me with a seating chart? My on-line seating chart that I am testing is showing 2 of the sections as “sold” and I don’t understand why. At one time, for our children’s plays we did not use these sections (viewing) so I basically made them unavailable (not within the seating map but within the show) by just comping them out. So I don’t understand why I am having this problem. I did combine 3 separate charts into one, all the center sections seem to be fine, just our side sections are issues. My cell is 818.419.0222 – I won’t be in the office today or tomorrow but if you can call me, we can set up a time for an on-line meeting, I will come in to meet later today or tomorrow or next week but I will be selling tickets starting Wednesday, not on-line but in the office. Thank you. Carla Winters

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