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Category Archives: ScanTix
Festival passes in Scantix
Festival_pass schema: festival_pass_id int(10) incrementing – the primary key auth char(8) shows_id int(10) chartlist_id int(10) Scanning A festival pass ticket will be built around the pass’s bar code. When scanned, the festival pass record will not be found because the … Continue reading
How to add a user to Scantix
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading
Scantix Release: 3.3.0
A new scantix version was released 6/27/22. The new version is 3.3.0 for both Android and iOS. The only changes are as follows: New API endpoints for Scantix Support for 3rd party bluetooth scanners
Scantix update 9-27-21
Fix to camera-based scanning devices. When first logging in, and on attempted scans, the result screen is not displayed. The app returns to Waiting for Barcode. There was an issue with the UI navigational controls internally that was not properly … Continue reading
How to test your Scantix before using
It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading
Scantix error codes
Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software immediately. This correlates to the “Scan In/Out/Status” functions. 4 Invalid barcode … Continue reading
How to use Scantix with an Android or iPhone
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software’ to find the application. … Continue reading
How to use Scantix with a Zebra scanner
NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate. Go here to … Continue reading
Benefits of scanning using Center Stage Software’s Scantix
Scantix provides several advantages. Contactless ticketing. Each ticket is printed with a unique bar code, ensuring the ticket is not fraudulent. When scanned at the door, the tickets are checked for the following: Is this the correct performance? Has the … Continue reading
What should a bar code scanner display?
The answer shows up when you edit a sale. Click on the Display seat list button. Then, click on the Show bar codes button. You will see what the bar code should be: Practice goes a long way to alleviating … Continue reading