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Category Archives: ScanTix
How to test your Scantix before using
It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading
Scantix error codes
Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software immediately. This correlates to the “Scan In/Out/Status” functions. 11 Barcode is … Continue reading
How to use Scantix with an Android or iPhone
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading
How to use Scantix with a Zebra scanner
NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate. Go here to … Continue reading
Benefits of scanning using Center Stage Software’s Scantix
Scantix provides several advantages. Contactless ticketing. Each ticket is printed with a unique bar code, ensuring the ticket is not fraudulent. When scanned at the door, the tickets are checked for the following: Is this the correct performance? Has the … Continue reading
What should a bar code scanner display?
The answer shows up when you edit a sale. Click on the Display seat list button. Then, click on the Show bar codes button. You will see what the bar code should be: Practice goes a long way to alleviating … Continue reading
How to determine how many people did or didn’t attend a performance
The best way to get the most accurate count on how many people attended (or didn’t attend) a performance (versus how many tickets were sold) is to use ScanTix and a scanner so that Wintix will be able to report … Continue reading
How to set up a Datalogic Memor Wireless Barcode Scanner
This is one of our favorite bar code scanners. Click the link below for set up instructions. Memor set up 10 15 14
How to install a barcode font (39 AKA 3 of 9) in Wintix for 1D barcode scanning
Note: If you are planning on using bar coded tickets with Scantix, we recommend 2D barcodes (QR codes or Datamatrix). You can read more about putting QR codes on your tickets here. An even better alternative is to use the … Continue reading
Create a login/password for ScanTix
If you are using ScanTix for the first time, you need to generate a login and password. 1) Create a Wintix clerk/password (usually all numeric for both to accommodate hand-scanners keypad) by clicking on Tools | Passwords | Edit the … Continue reading