Category Archives: Authorize.net

Card declined. Hold for review.

Are your patrons trying to purchase tickets and it seems like their card gets declined? Even when they try other credit cards, they still seem declined? After several tries, then Wintix sends them a confirmation email with tickets. They may … Continue reading

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Authorize.net transaction response codes

Occasionally you may see a transaction response code number from Authorize.net if there is something the matter with a transaction through Authorize.net. It is an authorization error. Authorize.net has a page on their website where you type in the numeric … Continue reading

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How to do a refund for a Wintix/Webtix credit card transaction more than 120 days old

If the transaction is more than 120 days old, log into authorize.net and click Contact us. Click Support cases. Under Manage Support Cases, click Apply for Expanded Credit Capabilities. At this point, follow the online instructions. If you need help, … Continue reading

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Watch an Authorize.net new merchant webinar video

This will help you learn the things you need to know about how the Authorize.net payment process works.

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Authorize.net error 33 (email is required)

ERROR AIM 33 (Email is required) Are your patrons getting this error when they are trying to buy tickets online through Webtix? Are you seeing it when testing to see if your Webtix shopping cart is processing credit cards? Here … Continue reading

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How to ensure you get notifications from Authorize.net

Like any other technology company, Authorize.net will occasionally experience server outages and other situations. If you use Authorize.net as your internet payment gateway, you need to make sure you have signed up to get important notifications and other¬† communications. This … Continue reading

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What is Hard Error 112 Line 347

A Wintix user was manually inputting a credit card when they received an error message after entering the number and clicking Okay. The browser would not return anything except “404.” Wintix returns, “Invalid result.” These errors are rare. They occur … Continue reading

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Authorize.net error when trying to do a refund for a Webtix sale

Do you get the following Authorize.net error message when you are trying to do a Webtix refund in Authorize.net: “Error. An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.”? … Continue reading

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Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading

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Error 39: The supplied currency code is either invalid, not supported, not allowed for this merchant or doesn’t have an exchange rate.

One of our Canadian clients has set up Authorize.net as a payment gateway.¬† When running a non US credit card to pay for tickets, the following error was displayed: Error 39: The supplied currency code is either invalid, not supported, … Continue reading

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