Category Archives: Coronavirus information

Information and links to help Wintix users through the Coronavirus crisis.

How to assign reserved seats to general admission (GA) tickets

Posted on February 1, 2022

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading →

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Where to input/display COVID protocol or other important information in Wintix for display in Webtix

Posted on October 20, 2021

Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading →

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Use “anti-social” seating to make one buyer purchase all tickets in a group (ie. at a table, in a row, etc.)

Posted on April 12, 2021

Sometimes, you have a situation where, for example, there are four seats at a table or six in a socially distanced group, and if someone buys ONE ticket in that group, they are required to buy ALL tickets in that … Continue reading →

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Sell streaming events through Wintix and Webtix 6

Posted on October 19, 2020

You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before or a few hours before … Continue reading →

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How to set up and use automatic social distant seating plans

Posted on September 10, 2020

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading →

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Options for socially distant seating

Posted on May 15, 2020

Every organization has its own unique situation and needs when it comes to social distancing requirements and options to keep your patrons comfortable and safe. Below is a summary of options that we are listing in terms of most highly … Continue reading →

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How to create a “mirror show” for social distance seating in Wintix 6

Posted on May 14, 2020

  PLEASE NOTE: Use this method if you’ve already sold reserved tickets for an existing show and now need to create socially distant seating. If you have not sold tickets yet for a show needing social distant seating, please set … Continue reading →

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How to exchange GA to reserved seats in Wintix 6

Posted on May 12, 2020

These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading →

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Protected: How to switch reserved seats to GA and then assign seating for social distancing

Posted on May 8, 2020

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Measure your house to assign socially distant seating

Posted on May 7, 2020

The only way to really know if you are seating people in compliance with social distancing requirements is to actually take a measuring tape into your house and measure how wide the seats are and the space between rows.  Then, … Continue reading →

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