Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

How to set a time for a performance to go off sale in Webtix

If you want different settings for the off sale time for online sales, you will need to go into the internet options for that show. Go to Show | Edit a show | Internet Options | Domains.  Highlight the Domain … Continue reading

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How to create a waiting list in Wintix/Webtix 5

Wondering if you can create a waiting list in Wintix so people can sign up for tickets if they become available? To create a waiting list for just one show: Go to Show | Utilities | Add a new show. … Continue reading

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How to see which seats have already been booked as season tickets while selling season tickets

A Wintix user reported that when she went to reserve season tickets today, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To … Continue reading

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G L or General ledger codes

General ledger (or GL) codes are numerals or words you assign to different debit or credit entries to make accounting easier and more functional. By assigning numerals to different types of payables or receivables, you can spend less time entering … Continue reading

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Discounts in Wintix/Webtix 6

There are several kinds of discounts you can offer in Wintix 6: A percentage discount A per ticket discount A per order discount Go to Show | Edit a show | Internet options | Discounts. First you will want to click … Continue reading

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Email a receipt from Wintix after a sale (Wintix 5 and 6)

When Webtix sales are complete, the online patron will see their receipt in their browser, and the receipt will also be  automatically emailed. If you make the sale in-house, you can choose to email the tickets when the transaction is … Continue reading

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Make your email receipt into your patron’s ticket instead of attaching a ticket PDF

There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading

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The Webtix admin site

Like a hidden pearl inside an oyster, Webtix has an admin site you can access and use anytime – even when you are away from the box office and your desktop computer. You can add or edit or get a … Continue reading

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How to make a form choice field required

To add a form choice, go to Show | Edit a show | Show notes (Wintix 6) or  Show | Edit a show | Show notes (Wintix 5) and type in the appropriate HTML string. To make the form choice … Continue reading

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Want to know the percentage sold for each upcoming performance?

Use your Webtix admin section to run this report. Don’t have Webtix? Click here to learn to run a Performance Summary Report in Wintix. You have a bunch of shows on-sale but you need to know which shows need an … Continue reading

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