Category Archives: Printers/Tickets

Find information on printers and tickets

Batch printing unprinted tickets

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading

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Resetting a ticket format to default settings

FOR INTERNAL USAGE The ticket format contains instructions as to which printer to go to, what paper size, orientation and a bunch of other things. The Windows printing subsystem contains similar instructions. It can get confused and it becomes impossible … Continue reading

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Godex printer: do your tickets have random lines on them like this?

Do the tickets from your Godex printer look like someone drove over them, with lines on them? Godex recommends this solution. Completely remove the printer driver and start with a fresh install. Go to the area on your computer where … Continue reading

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How to exchange tickets in Wintix 6 for a donation

Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to  Sales | Sales Records | Search … Continue reading

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Is your label special ticket designer setup a different size than your ticket?

You could have your special ticket format set up to send to a regular printer instead of your thermal ticket printer. Special ticket formats are usually designed for specific shows or performances. Does the screen shot below look something like … Continue reading

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How to adjust the printed form size for a Practical Automation (PA) printer

In your computer, go to printers and scanners. Find the PA printer and click on Hardware properties. When the Properties window opens, click the Settings tab. Click the Devices and Printers Folder button. Click on the correct printer. Choose or … Continue reading

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How to setup the driver and load tickets in a Godex HD90 printer

Set up the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. 1. In Printing Preferences, create a new stock. Set the orientation to Landscape. … Continue reading

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How to setup the driver and load thermal labels in a GoDEX RT200i printer

Download the printer driver here. Now that you have downloaded the driver, follow these instructions to set up the driver. To set up your printer to print thermal labels, make the following changes in the Seagull driver. This requires Administrator … Continue reading

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Windows update caused ticket printing to stop 9-24-21

We have figured out how to work around the problem. The only problems that are coming up now are from box offices that have custom ticket formats. We can copy their ticket format back in a couple minutes. So, what … Continue reading

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GoDEX RT200I tickets not printing correctly

NOTE: Learn how to  setup the driver and load tickets in a Godex RT200i printer here. Are your tickets not printing as they should? It could be that you have removed a ticket from the printer without removing the stub … Continue reading

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