Category Archives: Printers/Tickets

Find information on printers and tickets

How to setup the driver and load tickets in a Godex HD90 printer

Set up the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. 1. In Printing Preferences, create a new stock. Set the orientation to Landscape. … Continue reading

Posted in GoDEX, Printers/Tickets | Tagged , | Leave a comment

How to setup the driver and load thermal labels in a GoDEX RT200i printer

Download the printer driver here. Now that you have downloaded the driver, follow these instructions to set up the driver. To set up your printer to print thermal labels, make the following changes in the Seagull driver. This requires Administrator … Continue reading

Posted in GoDEX, Printers/Tickets | Tagged , | Leave a comment

Windows update caused ticket printing to stop 9-24-21

We have figured out how to work around the problem. The only problems that are coming up now are from box offices that have custom ticket formats. We can copy their ticket format back in a couple minutes. So, what … Continue reading

Posted in Tickets, Updates | Tagged | Leave a comment

GoDEX RT200I tickets not printing correctly

NOTE: Learn how to  setup the driver and load tickets in a Godex RT200i printer here. Are your tickets not printing as they should? It could be that you have removed a ticket from the printer without removing the stub … Continue reading

Posted in GoDEX, Printers/Tickets | Tagged , | Leave a comment

GoDEX RT200i printer troubleshooting: tickets not ejecting far enough to tear at the perforation

Are you having problems with tickets not ejecting far enough from your GoDEX printer to tear at the perforation? Go to your Printing Preferences and click on the Stock tab. Check to see if the box is checked for Use … Continue reading

Posted in GoDEX, Printers/Tickets | Tagged | Leave a comment

How to setup the driver and load tickets in a Godex RT200i printer

Click this link to download the RT200i printer driver  Search for either the Godex RT 200i or the RT 230i Now that you have downloaded the driver, follow these instructions to set up the driver To setup your printer to … Continue reading

Posted in GoDEX | Tagged | Leave a comment

How to display ticket delivery methods for in-house sales

You can choose to have the ticket delivery method displayed in sales records for in-house sales Here is an example. Our venue wanted to have Tix emailed in Wintix to appear in the Ticket delivery method field. To have a … Continue reading

Posted in Tickets, Wintix 6 | Tagged , | Leave a comment

Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading

Posted in Printers/Tickets, Tickets, Wintix 6 | Tagged | Leave a comment

How to add a logo/image to a default or special ticket format in Wintix 6

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading

Posted in Tickets, Wintix 6 | Tagged | Leave a comment

How to exchange GA to reserved seats in Wintix 6

These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading

Posted in Coronavirus information, Desktop Software, Tickets, Wintix 6 | Tagged , | Leave a comment