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Tag Archives: tutorial
Delete temporary (temp) files
Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder. Can’t find … Continue reading
Sort shows on Webtix by Event Type, Location, or Theatre
Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading
Watch videos on installing printer drivers with Seagull Scientific
Click here for videos on how to install printer drivers with Seagull Scientific.
What to do if you need to do a lot of refunds for a show or period of time
Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading
Can you only choose an HP printer when printing tickets?
Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions.
Wintixupdate 2/14/24
When editing the sale, the Total sale and Total paid on the General tab display correctly. Integrity reports list any seats on the chart that don’t match the number of tickets sold. Daily sales reports also list any seats on … Continue reading
How to disable printer driver updates when Microsoft updates its operating system
Sometimes Microsoft operating system updates can play havoc with ticket printer drivers, so you may want to manually update your printer drivers at a time of your choosing, instead. Microsoft says: Right-click the Start button and select Control Panel. Make … Continue reading
How to automatically print more than one copy of a receipt from Wintix
Do you need to print more than one copy of a receipt when making a sale in Wintix? And do you need to have that number of copies printed all the time? You can set it up in Wintix by … Continue reading
Microsoft Printer Metadata Troubleshooter Tool
Click here to get the Troubleshooter Tool. The Microsoft Printer Metadata Troubleshooter Tool is intended to help users and administrators address the known issue as described in Printer names and icons might be changed and HP Smart app automatically installs. This tool … Continue reading
Instructions for the Stripe WisePOS E – bbpos Terminal
Note: It takes a couple hours to charge the battery, but you can charge it while you perform these tasks. Press the button on the right side and hold it down to turn it on. When a battery icon appears … Continue reading