Tag Archives: tutorial

The Purchase Link button in Edit a Show

If you are in Show | Edit a show | Internet options tab, you will see a Purchase link button. This button opens a window where you put a link to a different purchase site if you are holding an … Continue reading

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Card declined. Hold for review.

Are your patrons trying to purchase tickets and it seems like their card gets declined? Even when they try other credit cards, they still seem declined? After several tries, then Wintix sends them a confirmation email with tickets. They may … Continue reading

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Batch printing unprinted tickets

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.¬† Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading

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How to limit the time when a specific price category is available

Do you want to make it so that certain price categories are only available for a limited time? Maybe a price is only available during the early part of an event’s sales period. Or if people want to order dinner … Continue reading

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Authorize.net transaction response codes

Occasionally you may see a transaction response code number from Authorize.net if there is something the matter with a transaction through Authorize.net. It is an authorization error. Authorize.net has a page on their website where you type in the numeric … Continue reading

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Resetting a ticket format to default settings

FOR INTERNAL USAGE The ticket format contains instructions as to which printer to go to, what paper size, orientation and a bunch of other things. The Windows printing subsystem contains similar instructions. It can get confused and it becomes impossible … Continue reading

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Add multiple price levels to your season package

Need to have more than one Season Ticket price category so you can keep track of multiple kinds of packages (ie. Adult, Senior, Military, etc.)? You can add as many as you like when building season prices. You just need … Continue reading

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Add customer’s partner to a mailing list

In Wintix, go to Mailing list | Generate¬† mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading

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Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading

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Godex printer: do your tickets have random lines on them like this?

Do the tickets from your Godex printer look like someone drove over them, with lines on them? Godex recommends this solution. Completely remove the printer driver and start with a fresh install. Go to the area on your computer where … Continue reading

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