Tag Archives: tutorial

Collect donations online without a service charge – Wintix/Webtix 6

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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How to set up and use automatic social distant seating plans

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading

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How to test your Scantix before using

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading

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Scantix error codes

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software  immediately. This correlates to the “Scan In/Out/Status” functions. 11 Barcode is … Continue reading

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How to use Scantix with an Android or iPhone

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading

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How to use Scantix with a Zebra TC20

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading

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How to create an email list of people who bought tickets during a specific time period Wintix 6

Do you want to generate an email list of people who bought tickets during a specific time period? In Wintix, go to Mailing list | Generate a mailing list | Export email. Check the Range of sale dates box. Enter … Continue reading

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How to run a report on more than one show at a time for Wintix 6

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading

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How to add a logo/image to a default or special ticket format in Wintix 6

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading

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You need two things to change a clerk during a sale edit

It’s a good idea to be able to tell which clerk edited a sale. To be able to change the clerk, though, you need to have two things. You must require passwords in Wintix. Each clerk must have a password … Continue reading

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