Tag Archives: tutorial

Emailing setup instructions for Postmark – Wintix 6

Click on File | Email settings. Fill out the form (see below for specifics) and click on Save settings. Mail server: smtp.postmarkapp.com. Ports can be 25, 2525, or 587. When using the Standard radio button, input port 25 or 2525. … Continue reading

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How to back date to the previous build of Wintix

If you have downloaded an update for Wintix and are having issues with the new update, follow the below steps to go back to the previous build (the build date that you were running before updating): Close Wintix (close ALL … Continue reading

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Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?

The short answer is no, not at this time. There is no way to track only one event in a Webtix shopping cart. If you want to track only a single event, Center Stage Software will need to create a … Continue reading

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How to return seats/tickets after refund

NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund. Go to the Sales record. Click on the Payment tab. Below, we will show you how to refund 1) cash or a check; 2) … Continue reading

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Use a separate URL for each class and/or special program

A lot of our Wintix/Webtix users create extra revenue and close community ties with classes or special programs. As there can be a lot of registration forms, special incentives, etc.  the list of options on your website can be quite … Continue reading

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How to clean your GoDex RT 200i printhead and make your tickets print better

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading

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It’s important to back up (backup) your Wintix every day!

As someone famous once said, “One day your computer will not work. period.” While we hope that never happens to you, the way to best protect yourself is to back up your data every day. Period. To do a backup, … Continue reading

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We back up your Wintix 6 data automatically

We make replicates of your Wintix data before you can blink an eye – You don’t have to back up Wintix anymore if we host your data! Backing up used to be crucial. It still is, but computer hardware is … Continue reading

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Out of balance report – Run of show and Single performance Wintix 6

The Out of balance report lets you quickly see any sales that are out of balance. You can run this report for either the run of show or for a single performance. There is one significant difference between the Out … Continue reading

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Are your custom tickets printing upside down?

This happened to one of our clients who uses custom tickets. The solution is to rotate the image on the ticket. NOTE: the “image” is whatever the ticket printer prints on the ticket. If you are using custom printed tickets, … Continue reading

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