Tag Archives: tutorial

Do not use special characters in a discount code name for Webtix 6!

See that exclamation point above? If you use is it in discount code name like “Discount!” the discount may not function properly or be able to be used at all. All discount code names such be solely alphanumeric. Do not … Continue reading

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Are you quick sales missing seat numbers?

What happens if your quick sales (quicksales) are missing seat numbers? If there is a seating plan, remember to click the Select the seats button or your customer won’t have a seat selected.  

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Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?

PLEASE NOTE: The best thing to do is contact our support team: support@centerstage.com or 831-920-1254. The following instructions are advanced technical directions and you will most likely need our help. Here is the issue: Wintix 6 automatically downloads an update. While … Continue reading

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Collect donations by adding a “Donation season package” in Wintix 6

You can collect donations with Wintix and Webtix by setting up a season package with which to collect them. See also: Get a Donate button for Webtix donations We recommend that you set up your donations as a season package, so … Continue reading

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Ignore ADA requirements at your own peril

Think it’s okay to not comply with ADA rules such as making equally accessible ticketing available online for disabled patrons? Look what happened to these hotels!    

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How to create a waiting list in Wintix/Webtix 5

Wondering if you can create a waiting list in Wintix so people can sign up for tickets if they become available? To create a waiting list for just one show: Go to Show | Utilities | Add a new show. … Continue reading

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How to set up gift certificates in Wintix 6

Click here for instructions on how to sell gift certificates in Wintix 6. In essence, a gift certificate is like a season package flex-pass. Go to Show | Utilities | Add a season package. This is where you will enter … Continue reading

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How to convert a reservation into a sale in Wintix 6

The first part, of course, is choosing Reservation as payment type when making a regular sale. To convert the reservation into a sale, open the sales record by going to Sales | Sales records (you can search for the sale … Continue reading

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Run a report of duplications to a spreadsheet

If you are removing duplications from a mailing list, you may want to run a report of the duplications first. In Wintix 6, you can send the report of the duplications to a spreadsheet. Go to Mailing list | Utilities | Remove … Continue reading

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Edit a show | Internet options tab – the showinfo and performance info tabs

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading

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