Tag Archives: tutorial

How to create an email list of people who bought tickets during a specific time period Wintix 6

Posted on July 8, 2020 by Peggy Dillon

Do you want to generate an email list of people who bought tickets during a specific time period? In Wintix, go to Mailing list | Generate a mailing list | Export email. Check the Range of sale dates box. Enter … Continue reading →

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How to run a report on more than one show at a time for Wintix 6

Posted on July 7, 2020 by Peggy Dillon

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading →

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How to add a logo/image to a default or special ticket format in Wintix 6

Posted on June 25, 2020 by Peggy Dillon

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? PLEASE NOTE:  Your image must be around 1″ in diameter and … Continue reading →

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You need two things to change a clerk during a sale edit

Posted on June 19, 2020 by Peggy Dillon

It’s a good idea to be able to tell which clerk edited a sale. To be able to change the clerk, though, you need to have two things. You must require passwords in Wintix. Each clerk must have a password … Continue reading →

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Merging duplicate customer records in Wintix 6

Posted on May 29, 2020 by Peggy Dillon

This is the procedure for merging two duplicate customer records: In Wintix, go to Mailing list | Customer lookup. Type the last name of the customer you want to merge into another record. You will see all instances of that … Continue reading →

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Find the right query in Wintix 6

Posted on May 28, 2020 by Peggy Dillon

The following are queries we have collected during the time we have been using MySQL as a back end. Some of them may be helpful to you. Go to Mailing list | Generate a mailing list | Export email, then … Continue reading →

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How to generate a mail list of people who bought specific shows and don’t have an email address by running a query

Posted on May 22, 2020 by Peggy Dillon

This query renders a spreadsheet of patrons who have purchased tickets for specific shows AND who do not have an email address.   This is handy for our clients who need to generate a list of patrons to call or mail … Continue reading →

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How to generate a mail list of people who don’t have an email address by running a query

Posted on May 22, 2020 by Peggy Dillon

Go to Mailing list | Generate a mailing list | Export email. In the Exporting email addresses window, click on the Edit the query tab and remove the query that is there by default. In the field, type this command: … Continue reading →

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How to create a “mirror show” for social distance seating in Wintix 6

Posted on May 14, 2020 by Peggy Dillon

  PLEASE NOTE: Use this method if you’ve already sold reserved tickets for an existing show and now need to create socially distant seating. If you have not sold tickets yet for a show needing social distant seating, please set … Continue reading →

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How to exchange GA to reserved seats in Wintix 6

Posted on May 12, 2020 by Peggy Dillon

These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading →

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