Tag Archives: tutorial

Can you only choose an HP printer when printing tickets?

Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions. 

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Wintixupdate 2/14/24

When editing the sale, the Total sale and Total paid on the General tab display correctly. Integrity reports list any seats on the chart that don’t match the number of tickets sold. Daily sales reports also list any seats on … Continue reading

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How to disable printer driver updates when Microsoft updates its operating system

Sometimes Microsoft operating system updates can play havoc with ticket printer drivers, so you may want to manually update your printer drivers at a time of your choosing, instead. Microsoft says: Right-click the Start button and select Control Panel. Make … Continue reading

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How to automatically print more than one copy of a receipt from Wintix

Do you need to print more than one copy of a receipt when making a sale in Wintix? And do you need to have that number of copies printed all the time? You can set it up in Wintix by … Continue reading

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Microsoft Printer Metadata Troubleshooter Tool

Click here to get the Troubleshooter Tool. The Microsoft Printer Metadata Troubleshooter Tool is intended to help users and administrators address the known issue as described in Printer names and icons might be changed and HP Smart app automatically installs. This tool … Continue reading

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Instructions for the Stripe WisePOS E – bbpos Terminal

Note: It takes a couple hours to charge the battery, but you can charge it while you perform these tasks. Press the button on the right side and hold it down to turn it on. When a battery icon appears … Continue reading

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Setting up Stripe in Wintix

You can use charge cards two ways in Stripe: through a browser or a terminal. To charge cards in Stripe with a browser: In Wintix, go to File | Initialization | Credit cards. Choose STRIPE CONNECT (not STRIPE) as the … Continue reading

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How to reset your Zebra scanner

Does your Zebra scanner: Not turn on Not take a charge You can find instructions on how to solve this on YouTube

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How to create an email list of patrons

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading

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Report by Day | Pay type

Go to Report | By day | Pay type Pick your starting and ending date and select which format you wish to use for your output. Click Run the report. Here is an example of what the report looks like. … Continue reading

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