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Tag Archives: tutorial
How to use Wintix/Webtix to set up and run a raffle
Check with your state and local gaming commission to see if there are any restrictions to taking payment for raffle tickets with credit cards. Since raffles are a game of chance, not skill, your gaming commission may place restrictions on … Continue reading
Add a new date to a show in Wintix 6
To add a date to the performances for a show, click on the Add date button. The Adding a date and time to the list window appears: Enter the date as six digits: mmddyy. You do not need to type … Continue reading
Regular sale and processing a credit card in Wintix 6
This post shows you how to make a regular and process a credit card for payment. Go to Sales | Regular sale. The Selling a ticket window appears: Note the four tabs across the top of the window. These tabs … Continue reading
Posted in Wintix 6
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Does your GoDEX DT4xW series label printer flash a red light when printing?
Does your GoDEX DT4xW series label printer flash a red light when printing? Try this calibration method: To perform calibration, do the following: Turn printer off Hold down feed button (and keep your finger on the feed button) Turn printer … Continue reading
Stripe BBPOS Terminal Setup
Stripe Setup Login to https://dashboard.stripe.com/login We have 2 Stripe accounts. For this, use the Center Stage Ticketing account. Ensure that Test Mode is not enabled. If Test Mode is on, a notice on the top of the screen will appear … Continue reading
Delete temporary (temp) files
Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder. Can’t find … Continue reading
Sort shows on Webtix by Event Type, Location, or Theatre
Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading
Watch videos on installing printer drivers with Seagull Scientific
Click here for videos on how to install printer drivers with Seagull Scientific.
What to do if you need to do a lot of refunds for a show or period of time
Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading
Can you only choose an HP printer when printing tickets?
Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions.