Category Archives: Credit Card Processing

Make sure you understand the costly difference between SERVICE CHARGES and SURCHARGES

You may not think there is much difference in that wording, but if you aren’t careful about it, it could be a costly mistake to confuse the two. One of our Wintix users received a complaint from Visa alleging they … Continue reading

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Keys you need to use Stripe as a payment gateway

To use Stripe for Wintix AND Webtix, log in to your Stripe account and send us the public key and the secret key. To use Stripe only for Wintix, input the secret key in File | Initialization | Credit cards … Continue reading

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What payment gateways do Wintix and Webtix work with?

Both Wintix and Webtix work with Authorize.net (it’s owned by Visa). Stripe is also a popular option. NMI is also an option, though it only works with Webtix. Since you are evaluating these systems, we recommend checking a few things: … Continue reading

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Stripe error 0 – can’t process cards with Stripe in Wintix

One of our popular processing networks, Stripe, changed things recently. All new accounts need to send payment information directly through a Stripe interface. Our current integration in Wintix does not do this, but our programming team is developing a new … Continue reading

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Natalie Smigel’s Op/Ed (Stage 212) about merchants paying for credit card “rewards programs”

7-9-2019 Dear Editor, I would like to invite local businesses to join me in a campaign to call for change in the credit card industry. I am the Business Manager of a local nonprofit that accepts credit card payments. Recently, … Continue reading

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Watch an Authorize.net new merchant webinar video

This will help you learn the things you need to know about how the Authorize.net payment process works.

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How to quickly add a new API login for all computers using Wintix

Do you have Wintix installed on more than one computer? If you need to input a new API login for credit card processing, you can make sure it’s on everyone’s computers in a snap! As long as you have the … Continue reading

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“Buy Tickets” button link should read “https” NOT “http”

If you have not done so already, please make sure that the quick link/buy tickets button that takes your patrons to your Webtix site is updated to read “https” instead of “http.” In other words, if your “buy tickets” button … Continue reading

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How to ensure you get notifications from Authorize.net

Like any other technology company, Authorize.net will occasionally experience server outages and other situations. If you use Authorize.net as your internet payment gateway, you need to make sure you have signed up to get important notifications and otherĀ  communications. This … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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