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Tag Archives: User manual
Add customer’s partner to a mailing list
In Wintix, go to Mailing list | Generate mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading
Adding images to your Webtix page – Wintix 6
Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. Image size doesn’t matter. We recommend using images no larger than 4MB. While the database can handle … Continue reading
Don’t use dates for price category names in shows or packages that reoccur
It might be tempting to add a date – like a year – to a price category for a show or package that you sell and perform each year. Here is a good example. This price category is named C … Continue reading
How to improve your Webtix site in a few simple steps
Little improvements can make a big change when it comes to how your online patrons experience buying tickets. You can make the experience easier and more pleasant by making a few simple changes to: Update your logo Select a background … Continue reading
How to add a user to Scantix
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading
How to exchange tickets in Wintix 6 for a donation
Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to Sales | Sales Records | Search … Continue reading
How to find out if and when a patron changed or updated their record
Want to know when a patron had a change in name, marital status, spouse deceased, change in address, etc.? When looking up a customer in the database, click on the Extra fields tab. There is a line that says Remupdate. This … Continue reading
Record in use message after you’ve closed the record
Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading
No prices available for this seat on Webtix?
When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading
What are show notes and why use them?
Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading