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Recent Posts
- How to create an email list of people who bought tickets during a specific time period Wintix 6
- How to run a report on more than one show at a time for Wintix 6
- How to add a logo/image to a default or special ticket format in Wintix 6
- Improvements (Release Notes) for Wintix 6 6-15-20
- You need two things to change a clerk during a sale edit
Tag Archives: User manual
You need two things to change a clerk during a sale edit
It’s a good idea to be able to tell which clerk edited a sale. To be able to change the clerk, though, you need to have two things. You must require passwords in Wintix. Each clerk must have a password … Continue reading
How to generate a mail list of people who bought specific shows and don’t have an email address by running a query
This query renders a spreadsheet of patrons who have purchased tickets for specific shows AND who do not have an email address. This is handy for our clients who need to generate a list of patrons to call or mail … Continue reading
How to generate a mail list of people who don’t have an email address by running a query
Go to Mailing list | Generate a mailing list | Export email. In the Exporting email addresses window, click on the Edit the query tab and remove the query that is there by default. In the field, type this command: … Continue reading
How to exchange GA to reserved seats in Wintix 6
These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading
Posted in Coronavirus information, Desktop Software, Tickets, Wintix 6
Tagged tutorial, User manual
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Add new price categories in Wintix 6
NOTE: Wintix 5 users will find instructions in this post about adding a new show in Wintix 5. Go to Show | Edit a show and click the Run of show prices button. This is the Run of show prices window. … Continue reading
How to create a “holding, exchange, voucher” show for paid tickets that will be exchanged at a later date
This will most often occur in cases of family emergency or unexpected cancellation of a show. In a case like this it is better to move the patron’s tickets to a holding show. The income from their purchase will … Continue reading
How to do a refund for a Wintix/Webtix credit card transaction more than 120 days old
If the transaction is more than 120 days old, log into authorize.net and click Contact us. Click Support cases. Under Manage Support Cases, click Apply for Expanded Credit Capabilities. At this point, follow the online instructions. If you need help, … Continue reading
How to add a payment to an existing sales record (GA)
Say someone buys another ticket and you need to add money into the existing transaction so it can be in same payment record. PLEASE NOTE: This is to add a payment for an event with general admission (GA). If the … Continue reading
How to add a payment to an existing sales record – reserved seats
Say someone buys another ticket and you need to add money into the existing transaction so it can be in same payment record. PLEASE NOTE: This is to add a payment for an event with reserved seats. If the event … Continue reading