Tag Archives: User manual

Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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Search for a show while selling a ticket

Do you have a long list of shows? Do you sometimes need to scroll up and down the list of shows in the Selling a ticket window to find the show you want to sell? While the list of shows … Continue reading

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Sell and track donations as a “sales item”

There are a couple of ways to handle donations in Wintix. You can create a “Donations” season package. But! If you create “donation” as a sales item, it can be added to any in-house sale without having to create a … Continue reading

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Do a refund for a GA sale in Wintix 5 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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Do a refund for a GA sale in Wintix 6 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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How to use run of show prices

Please read these instructions carefully, as this operation has changed considerably from Wintix 5 to Wintix 6. Click here to learn how to add Run of show prices. How To Use Run of Show Prices Let’s say you have a … Continue reading

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How to do a partial return for an unpaid reservation, then collect money for the remaining seats

Go to Sale | Sales record and search for the sale for which you’ll be returning seats and collecting money. Click on the Tickets tab and click the Return seats button. Highlight the seat(s) you want to return. Click the Return … Continue reading

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How to add run of show prices to all performances of a show

Please read these instructions carefully, as this operation has changed considerably from Wintix 5 to Wintix 6. Click here to learn how to use run of show prices Run of show prices are used to enter a price code into … Continue reading

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G L or General ledger codes

General ledger (or GL) codes are numerals or words you assign to different debit or credit entries to make accounting easier and more functional. By assigning numerals to different types of payables or receivables, you can spend less time entering … Continue reading

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How to get links (quicklinks) to a show or performance (links or buy button codes) – Wintix 6

When designing your organization’s website, have you wanted to post your events using a poster or photo like the one below? It’s really easy to link your website’s show banners to specific show dates and times in Webtix. There are … Continue reading

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