Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

How to change a GA show into a reserved seating plan show when you already have sales

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading

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Account history of a deceased patron

What do you do in Wintix if you want to keep the account history of a patron who is deceased, but not have their info included when pulling mailing list reports? You can do one of two things. Make sure … Continue reading

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How do I turn on “Require passwords” in Wintix?

In Wintix, go to File | Initialization | click on the Require passwords checkbox. Once the  Require passwords checkbox is checked, click on the Save Settings button. When selected, all users will have to login to Wintix with a username … Continue reading

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How to quickly change prices for multiple shows

A Wintix user told us their board of directors raised ticket prices for the coming year, but  they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading

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How to change the clerk after a sale has been done

If a ticket has been sold by one clerk, but another clerk needs to edit the sale, it’s a good idea to change the clerk so that the record reflects the correct person who edited it. The clerk does need … Continue reading

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How to get a report on the history of a patron: number of seasons and total of sales

Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading

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How to get a report for purchases beyond the current fiscal year

To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading

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If your MySQL service on your computer gets stopped due to a Windows update, or for any other reason, here is how to re-start MySQL

Wintix depends on MySQL to run. MySQL is where all the data, custom reports and ticket formats get stored. It has to be running in order to use Wintix and Webtix. Rarely, after a Windows update, or for some other … Continue reading

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Can you use Wintix on a Mac?

Wintix will work on a Mac, but you also need Parallels, Boot Camp, VMWare Fusion, or Crossover Mac. Parallels and Boot Camp work by using their own copy of Windows. You need to purchase both the program and Windows. (Crossover … Continue reading

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How to make an inactive name active again

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how. In Wintix, go to Mailing list | Customer lookup. Click on the Generic search button. Select … Continue reading

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