Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

Using best available ticketing during Quicksale – Wintix 5 and 6

Best available seating lets your audience have an assigned seat, but without picking them, themselves. Learn how to set up best available seating here. Go to Sales | Quick sale and choose your show and performance. Click the Sell the … Continue reading

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How to add removable seats for sale to a sold out show with reserved seats

When you see that your house is sold out for the evening, your theatre’s policy is to add a certain number of removable seats for the performance. So, you have more seats to sell, but there is no room in … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Edit a show in Wintix 5

This post will help you learn how to edit a show. In Wintix, go to Show | Edit a show | <name of show> The Editing a show window appears. This post will discuss the Show information tab. Click here to learn about how to … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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What is “Value” field for in the price categories?

One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading

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The initialization Options 2 tab – Wintix 5

Go to File | Initialization | Options 2 tab. Here are the choices you’ll find: Use 48 price codes This gives you the option to use all the included price codes. Print a receipt while selling tickets? Using this option … Continue reading

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How to do a partial exchange for reserved seats

(Click here to learn how to do a partial exchange for general admission [GA] seats.) Say a customer purchased multiple tickets to one performance on Webtix. They want to change the date attending for one of the people in their … Continue reading

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