How to make an inactive name active again

(Last Updated On: April 17, 2019)

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how.

  • In Wintix, go to Mailing list | Customer lookup.
  • Click on the Generic search button.

generic search 4

  • Select the Search the inactive customers table radio button.
  • Next, in the left Field area, click on the down arrow and choose the appropriate label (last, first, etc.).

  • You will see the word Contains in the middle field. You may click on the down arrow and choose another parameter (Equals or Begins with).


  • In the right field, type the first or last name that you’re searching for and click on the Search button.
  • Wintix will display what it found that fits your parameters. If this is the name you’re looking for, click the Use this information button.

  • Wintix will now display the name for you to make any modifications, if needed. (Note – you’re still looking at the record in the inactive table).
  • NOTE: In Wintix 6 (in the screenshot below), you merely need to click the Restore to active customer list button.

  • In Wintix 5, if the record is correct, click on the OK button.
  • A Window asking Add this name to the active names? will appear.

add this

  • Click Yes.
  • Wintix will then copy the name to the active mailing list in Wintix .


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