Category Archives: Desktop Software

Box-office software for your desktop.

How to run a report to the screen without the right side being cut off

Posted on June 29, 2021

NOTE: A setting in Windows 10 can make your Wintix reports display with the edge cut off when you run the report to the screen. While this may be an inconvenience, if you run the report to a PDF, the … Continue reading →

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How to set up a regularly scheduled, recurring GA (general admission) show

Posted on July 7, 2021

Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading →

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Getting an error message when you try to back up your Wintix?

Posted on July 27, 2021

Are you getting this message when you try to run a back up by going to Tools | Backup | Backup data? “You need permission to access the tablespaces” You need to download an update to the program we use … Continue reading →

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How to do split payments in Wintix 6

Posted on August 17, 2021

Conduct a sale as you normally do. When you get to the Payment tab, you can split the payment however you wish to. In this example, the total of the tickets is $60 with tax. We will do a split … Continue reading →

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Disable “Keep the pay type” for each sale

Posted on September 6, 2021

Wintix has an Initialization setting that will make it so that the pay type you used for the last sale is automatically chosen for the next sale. Go to File | Intialization | Options 2 tab. If you check the … Continue reading →

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Error message “No PARAMETER statement found”

Posted on September 17, 2021

If you get the error message above, please note inside the Wintix 6 folder is a file called SQLRDD, which is an .ini file. That is the file you will need to edit by entering in your log-in credentials which will allow … Continue reading →

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Where to input/display COVID protocol or other important information in Wintix for display in Webtix

Posted on October 20, 2021

Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading →

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How to use/redeem a gift certificate by using it as a payment type

Posted on October 27, 2021

Click here to learn how to set up a gift certificate. Using a gift certificate is pretty much the same as using any other kind of payment type. Go to Tools | Payment type | Add a new payment type … Continue reading →

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Why are prices grayed (greyed) out and I can’t change them?

Posted on November 2, 2021

If you are editing a show and want to change a price, you would click on the Run of show prices button (in most cases) to pull up the price category window. You click on the ellipsis next to the … Continue reading →

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Wintix update 11-2-21

Posted on November 2, 2021

Daily sales report for 1 clerk has pay totals, items and credit card lists. Incorrect number of seats on the chart header will not display on the daily sales, run of show, and by performance reports if there are no … Continue reading →

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