Categories
- Accounting
- American Disabilities requirements for ticketing
- Authorize.net
- Central Box Office
- Coronavirus information
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- Donations
- E-commerce
- FGL printer setup
- FundRaiser Software
- General Information
- Gift cards
- GoDEX
- Internet connectivity
- Just for fun
- Newsletters
- Printers/Tickets
- Reports
- Scanning
- ScanTix
- Season package/season tickets
- Seating Plans & Charts
- Security
- Stripe
- Tickets
- Uncategorized
- Updates – Webtix
- Updates – Wintix
- Video tutorial
- Webinar
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix5
- Webtix6
- Wintix 6
- Wintix5
Tags
-
Recent Posts
Category Archives: Desktop Software
How to use/redeem a gift certificate by using it as a payment type
Click here to learn how to set up a gift certificate. Using a gift certificate is pretty much the same as using any other kind of payment type. Go to Tools | Payment type | Add a new payment type … Continue reading
Setting up a gift certificate in Wintix 6
Click here for instructions on how to select and sell season packages. Click here to learn how to use and redeem gift certificates as payment types. Gift certificates in Wintix operate much like a season package. Go to Show | Utilities … Continue reading
Where to input/display COVID protocol or other important information in Wintix for display in Webtix
Covid protocols seem like they change all the time right now. Did you know you can: Have us add a pop up window about Covid requirements to display on the Webtix checkout page. Add information in Wintix to display in … Continue reading
Error message “No PARAMETER statement found”
If you get the error message above, please note inside the Wintix 6 folder is a file called SQLRDD, which is an .ini file. That is the file you will need to edit by entering in your log-in credentials which will allow … Continue reading
Disable “Keep the pay type” for each sale
Wintix has an Initialization setting that will make it so that the pay type you used for the last sale is automatically chosen for the next sale. Go to File | Intialization | Options 2 tab. If you check the … Continue reading
How to do split payments in Wintix 6
Conduct a sale as you normally do. When you get to the Payment tab, you can split the payment however you wish to. In this example, the total of the tickets is $60 with tax. We will do a split … Continue reading
Getting an error message when you try to back up your Wintix?
Are you getting this message when you try to run a back up by going to Tools | Backup | Backup data? “You need permission to access the tablespaces” You need to download an update to the program we use … Continue reading
How to set up a regularly scheduled, recurring GA (general admission) show
Do you have a recurring GA event and want to sell tickets to it online? One of our clients has a regular show at an ice cream parlor. It happens daily and there are several shows each day. They have … Continue reading
How to run a report to the screen without the right side being cut off
NOTE: A setting in Windows 10 can make your Wintix reports display with the edge cut off when you run the report to the screen. While this may be an inconvenience, if you run the report to a PDF, the … Continue reading
Search for a partner/spouse’s first name
When a patron gives you their first and last name, but they are a partner in the customer record and not the main contact, you can find their record this way. Go to Mailing list | Customer lookup. Click on … Continue reading