Tag Archives: User manual

How to use Scantix with a Zebra scanner

Posted on August 5, 2020

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading →

Posted in ScanTix | Tagged , | Leave a comment

How to use Scantix with an Android or iPhone

Posted on August 25, 2020

First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software’ to find the application. … Continue reading →

Posted in ScanTix | Tagged , | Leave a comment

Scantix error codes

Posted on September 4, 2020

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software  immediately. This correlates to the “Scan In/Out/Status” functions. 4 Invalid barcode … Continue reading →

Posted in ScanTix | Tagged , | Leave a comment

How to test your Scantix before using

Posted on September 4, 2020

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading →

Posted in ScanTix | Tagged , | Leave a comment

How to set up and use automatic social distant seating plans

Posted on September 10, 2020

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading →

Posted in Coronavirus information, Seating Plans & Charts, Wintix 6 | Tagged , | Leave a comment

Sell streaming events through Wintix and Webtix 6

Posted on October 19, 2020

You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before or a few hours before … Continue reading →

Posted in Webtix6, Coronavirus information, Seating Plans & Charts, Wintix 6 | Tagged , | Leave a comment

How to update Wintix 6

Posted on October 27, 2020

Go to Help | About Wintix. The date of the build is in the white section of that window. Click the Download update button and follow the prompts. If you see a message DynaZip Unzip warning – a file already … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

Default domains feature name of Webtix users, shortened URLs

Posted on November 27, 2020

As of November, 2020, Center Stage Software has a new feature that will start rolling out in the coming weeks: default domains. Default domains give clients a sense of customizability and uniqueness that promotes their brand management by featuring its … Continue reading →

Posted in Webtix6, Wintix 6 | Tagged , | Leave a comment

Season package receipts with and without attached performances

Posted on December 17, 2020

You can create a receipt for season packages that either show the single events attached to the package or just the season package transaction. When you want to run a receipt that includes the season package transaction along with the … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

Testing, review, and release process for Wintix & Webtix updates

Posted on January 11, 2021

Here is a general outline of our procedures before we release an update to our software. Wintix and Webtix updates are released on our testing server to our testing team. Once the majority of the team has tested and approved … Continue reading →

Posted in Webtix Online Ticketing, Webtix6, Wintix 6 | Tagged , | Leave a comment