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Tag Archives: User manual
Run a sales report in Wintix 6 – by run of show or single performance
You can run sales reports for a single performance or for the run of the show. For a report by single performance: Go to Reports | by Show | Single performance. A window with all the shows in the left … Continue reading
Get a mailing/email list of subscribers to remind them to renew their season tickets/packages
There is a fairly simple way to run a report when asking subscribers to renew their season passes. You can run a spreadsheet to include email and physical address.You can run a spreadsheet that includes their email and physical address … Continue reading
Wintix quits with no messages
NOTE: This post is primarily for our support team. This is a rare problem when Wintix quits and goes back to your desktop. There are no messages. When you restart Wintix, the same thing will happen at the same place. … Continue reading
How to use Google Images to create a thumbnail image for your Webtix show
Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading
Can’t complete Wintix sales and computer crashes with no error message?
One of our clients tried to sell a ticket and Wintix quit, with no error messages. None of the other computers in her office had the problem. The problem was the MSVCD71.dll file in the Wintix subdirectory was missing or … Continue reading
How to adjust the printed form size for a Practical Automation (PA) printer
In your computer, go to printers and scanners. Find the PA printer and click on Hardware properties. When the Properties window opens, click the Settings tab. Click the Devices and Printers Folder button. Click on the correct printer. Choose or … Continue reading
How to sell flex season packages – Wintix 6
Go to Sales | Season package sale. The Season package sale window appears. When you sell a flex pass, there are no shows in the right column of the window. There are no performances attached because patrons can choose whichever show and performances they would … Continue reading
Keys you need to use Stripe as a payment gateway
To use Stripe for Wintix AND Webtix, log in to your Stripe account and send us the public key and the secret key. To use Stripe only for Wintix, input the secret key in File | Initialization | Credit cards … Continue reading
How to assign reserved seats to general admission (GA) tickets
There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading
Posted in Coronavirus information, Seating Plans & Charts, Webtix6, Wintix 6
Tagged tutorial, User manual
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How to sell a specific, limited number of tickets for one general admission (GA) price to all performances of a show
Click here to learn how to use run of show prices Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. Is your house all general admission … Continue reading