Tag Archives: tutorial

Slow Internet or Restrictions Against Having an E-commerce Merchant Account?

Posted on March 30, 2016

You can use Click4tix.com to sell tickets online for an affordable price. Selling tickets online increases your sales and profitability, frees up box office staff time and gives your patrons an easy and convenient way to purchase tickets. If you … Continue reading →

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Run a report for the run of show that shows how many of each type of ticket was purchased

Posted on March 24, 2016

In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

Is letting patrons retrieve their information in Webtix with their email secure?

Posted on March 22, 2016

A Webtix user was concerned that addresses and phone numbers could be accessed by hackers or thieves because Webtix allows a patron to retrieve their contact information by entering an email address. There is an option you can choose to … Continue reading →

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What do I do if the internet goes down and I can’t sell tickets?

Posted on March 17, 2016

If Center Stage Software is hosting your Wintix, you need an internet connection to access it in real time. So how do you sell tickets if the internet goes down? Unfortunately, that can happen, but, fortunately, it rarely does. There … Continue reading →

Posted in Webtix6, Webtix5, Desktop Software, Wintix5, Internet connectivity, Wintix 6 | Tagged | Leave a comment

How to change the font size on your ticket, label, receipt or report format

Posted on March 14, 2016

Please make sure when you are making changes, such as the size of the font, you choose File | Save as then navigate to the correct folder where the file should be saved. Do not choose Save as that could … Continue reading →

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Add a “Book now” button in Facebook to your Webtix page

Posted on March 14, 2016

In March, 2016, Facebook added a feature where you can add a “Call to action” button at the top of your Facebook feed. We chose “Send Email,” but you can add a “Book now” button and link it to your … Continue reading →

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Need a report/mailing list to contact subscribers who purchased a particular season package?

Posted on March 4, 2016

One of our Wintix users needed to contact all subscribers for a particular season package because she needed to let them know the venue had been changed. The seat list order and phone number were of particular importance. Here’s how … Continue reading →

Posted in Desktop Software, Wintix5, Season package/season tickets | Tagged | Leave a comment

Setting up a season package in Wintix 6

Posted on March 3, 2016

To build a season package, you must first create all the individual shows that will comprise the season. Each show should be entered in your Wintix system, with all performance dates, times and individual show prices and season package price … Continue reading →

Posted in Desktop Software, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

How to update Wintix

Posted on March 2, 2016

Go to Help | About Wintix | click the Download update button and follow the prompts. If you see a message DynaZip Unzip warning – a file already exists, do you want to overwrite it, click Yes to all. Then … Continue reading →

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Sell pre-assigned season packages in Wintix 6

Posted on February 25, 2016

Click here to learn how to add and edit a pre-assigned season package in Wintix 6. Click here to learn how to sell a flex season package in Wintix 6. NOTE: One of the biggest features of season packages in … Continue reading →

Posted in Season package/season tickets, Wintix 6 | Tagged , | Leave a comment