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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Season package show cancelled after there have been sales?
Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading
A Help Desk post about how to use the Help Desk
The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading
How to remove a donation from a cancelled sale
A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading
How do you do a cash back in Wintix?
One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading
What’s the difference between the account number and customer ID?
An account number is used to link sales records with customer records – and that’s about it. Best of all, everyone understands an account. Everyone knows how sales records can be attached to a customer based on the account field. … Continue reading
How secure is your organization’s bank account?
Do you know how your bank really operates? Are its policies and practices keeping your money safe and secure? Rochelle Johnson of Taylor County Expo Center has a chilling tale that could have been financially disastrous for the Center. Read … Continue reading
Is your online customer getting a message that your Webtix site is unsafe and unsecure?
It’s an auto-population problem! This could happen to your patrons – especially if you have upgraded your Buy tickets button to read https, instead of http. One of our Webtix users reported their patron had chosen her seats on the … Continue reading
How to export a mailing list without including the hyphen in the zip code field
The best way to do this is: Go to Mailing list | Generate a mailing list | Export email. Choose the Text file (CSV type) radio button. NOTE: Select the CSV type if you are sending the mailing list to a … Continue reading
Having trouble printing or emailing? Check your printer cable
Some things we take for granted like cable connections. Mainly because we never consider a wire might just stop firing due to a bad connection. One of our Wintix users was having issues with both printing and emailing. They looked … Continue reading
Selling an Item connected to a show online – Webtix 6
From time to time, you may want to sell an item connected with a show. To sell this item to your patrons purchasing tickets online, the steps are very simple. In Wintix, go to Show | Edit a show and … Continue reading