Tag Archives: tutorial

How to make sure Wintix 6 automatically updates

Posted on September 21, 2018

Wintix 6 automatically updates when you first click on the Wintix icon to open the program for the day. (You will see a window informing you that it is downloading an update. Follow the prompts.) For Wintix 6 to automatically … Continue reading →

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Authorize.net error 33 (email is required)

Posted on September 14, 2018

ERROR AIM 33 (Email is required) Are your patrons getting this error when they are trying to buy tickets online through Webtix? Are you seeing it when testing to see if your Webtix shopping cart is processing credit cards? Here … Continue reading →

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How to get links (quicklinks) to a show or performance (links or buy button codes) – Wintix 6

Posted on September 10, 2018

When designing your organization’s website, have you wanted to post your events using a poster or photo like the one below? It’s really easy to link your website’s show banners to specific show dates and times in Webtix. There are … Continue reading →

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Offer a discount on Facebook and a link to buy tickets on Webtix

Posted on September 6, 2018

Want to offer a discount on a show through your Facebook page and give people an easy, direct link to buy those tickets in Webtix? It’s pretty simple to do by creating an offer on your Facebook page. People can … Continue reading →

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How to select and sell pre-assigned and flex season packages – Wintix 6

Posted on September 5, 2018

The directions below are for both pre-assigned packages and flex passes. Go to Sales | Season package sale. The Season package sale window appears. To sell pre-assigned season packages: The list box on the left shows all available season packages. The list box on the right … Continue reading →

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How to sell flex season packages – Wintix 6

Posted on February 10, 2022

Go to Sales | Season package sale. The Season package sale window appears. When you sell a flex pass, there are no shows in the right column of the window. There are no performances attached because patrons can choose whichever show and performances they would … Continue reading →

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How to sell pre-assigned season packages – Wintix 6

Posted on February 11, 2022

Go to Sales | Season package sale. The Season package sale window appears. The list box on the left shows all available season packages. The list box on the right shows the individual performances that are in the season package when each one is … Continue reading →

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Discounts in Wintix/Webtix 6

Posted on September 3, 2018

There are several kinds of discounts you can offer in Wintix 6: A percentage discount A per ticket discount A per order discount Go to Show | Edit a show | Internet options | Discounts. Click the Add a new discount … Continue reading →

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Seats still reserved but the sales record says zero (0) tickets

Posted on July 25, 2018

Correct this issue by doing the following: Find the sales record. On the General tab, click on the Display seat list button. Make sure all seats are listed. If all seats are listed, click OK and go to the Tickets … Continue reading →

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How to quickly add a new API login for all computers using Wintix

Posted on July 24, 2018

Do you have Wintix installed on more than one computer? If you need to input a new API login for credit card processing, you can make sure it’s on everyone’s computers in a snap! As long as you have the … Continue reading →

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