Category Archives: Wintix 6

Is the font size too big to print on your ticket format or reports?

Posted on November 17, 2016

Is the font size too big to print properly on reports or tickets? (In the example below, the font size on the left ticket is printing out too big and won’t fit on the ticket.) If this happens to you, … Continue reading →

Posted in Tickets, Wintix 6 | Tagged | Leave a comment

Is the zip code entered for a customer for the wrong city?

Posted on October 21, 2016

When you first enter a customer into Wintix, go to Mailing list | Add a new name The Customer information window appears. Enter the customer information. Note that Wintix has automatically assigned an account number. When you enter the street … Continue reading →

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment

How to do multiple sales under one patron’s account

Posted on October 12, 2016

The example below assumes you have already input the patron’s name information and have chosen the number of tickets and, for reserved seats, you have already chosen the seats. Under the Payment tab, choose the credit card pay type. In … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to run a report for how many tickets are sold during a particular time period

Posted on October 10, 2016

Go to Report | By day | Sales report. Choose the starting date and ending date.  Notice, you can select just active sales, oldsales, or both. You also have a variety of other choices of things to include on the … Continue reading →

Posted in Desktop Software, Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

What to do if your show changes from GA to reserved seats

Posted on October 7, 2016

What should you do if you’ve already sold GA (general admission) tickets and now it’s been decided that the seats will be reserved. Make a copy of the show, rename it something like “Show Title” Reserved Seats, and attach the … Continue reading →

Posted in Wintix 6 | Tagged | Leave a comment

How to sell comp tickets using the special price ($)

Posted on October 6, 2016

For choosing seats on a seating chart and designating the seat as a complimentary, you can do this two ways. NOTE: For simplicity, we recommend the use of the zero on the seating chart (which is the default comp symbol) … Continue reading →

Posted in Wintix 6 | Tagged | Leave a comment

How to set up comp tickets so you can track each type of comp

Posted on February 1, 2021

If you need to track the type of complimentary tickets you give like press comp, actor comp, VIP comp, etc., we recommend the use of price categories to distinguish the types of comps that are being distributed. NOTE: If you … Continue reading →

Posted in Wintix 6 | Tagged , | Leave a comment

How do I add a special price ticket that’s not available online?

Posted on September 28, 2016

(NOTE: There is no promo code field when using Wintix because promo codes are for online use only. If you wanted that price to be available online, you would use a promo code.) You can do one of two things … Continue reading →

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment

How to move your data from our server to yours

Posted on September 21, 2016

If you are a seasonal venue and you only use your Webtix shopping cart seasonally, you may want to host your own data when you’re dark.  To move your data from our server to yours, please see the instructions below. … Continue reading →

Posted in Wintix5, Wintix 6 | Tagged | Leave a comment

How to change a GA show into a reserved seating plan show when you already have sales

Posted on August 12, 2016

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading →

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment