Category Archives: Reports

How to get a list of people who purchased single tickets, but not a season package

In Wintix, go to Mailing list|Generate a mailing list|Export email. Mailing list name – this is the path that the file will be saved to and the name of the file will be EmailExport_Today’s-date-year. Change ONLY the name, not the … Continue reading

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Error: cannot load xfrxlib.fll

This is a Windows problem. It will occur when trying to print tickets, or print receipts or reports to a PDF. This situation is caused by missing dll’s in your Windows installation. There are three of them that might be … Continue reading

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Seat not attaching to sale?

Very rarely, there will be the case where seats are not properly attached to a sale.  Subsequently, the seats, originally chosen for sale, are sold later to another patron. Fortunately, we have procedures to check on a daily basis to … Continue reading

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Get a cumulative total for each donor

Donors can be the lifeblood of any theatre and you want to be able to track how much any given patron has donated. This information can be used in many ways: determining who has responded to a donation campaign; determining … Continue reading

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How to get a combined season ticket report for all (or some) shows with price categories

NOTE: This operation requires us to email you two custom report files: CUMULATIVE REPORT WITH CATEGORIES.FRT  and… CUMULATIVE REPORT WITH CATEGORIES.FRX. You need to put them in your Tix7/Reports/Show/Season ticket folder. Please contact support@centerstage.com or call 831-920-1254 for the files. … Continue reading

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How to determine how many people did or didn’t attend a performance

The best way to get the most accurate count on how many people attended (or didn’t attend) a performance (versus how many tickets were sold) is to use ScanTix and a scanner so that Wintix will be able to report … Continue reading

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Reports | By day | Daily summary

One day you (or your boss) will want to know how busy things are each day. The Daily summary report gives you a quick review of how many tickets are sold on each day and the total dollars sold and … Continue reading

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Run a report of names entered in Wintix within a certain time frame

Would you like a report that lists all people added to your Wintix database during a specific period? You may have names of people in Wintix who haven’t purchased tickets yet but you want to make sure they get a … Continue reading

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How to run an Integrity Report

The Integrity Report is a report to find problems with sales that should be attached to a seating chart but aren’t. As part of your daily box office maintenance, you need to make sure that all transactions are connected to … Continue reading

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How to run a report by day | show for a day using the prices format

Do you want to run a daily sales report that shows you how many tickets were bought in each price category? This is a very easy and valuable way to see who your patrons are. Are people buying more senior … Continue reading

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