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Category Archives: Reports
How to email a publicity report for one show
Go to Report | By day | Publicity report. Choose the first date you started selling the show as the starting date, the day you stopped selling the show as the ending date, and only choose one show.
How to reconcile your box office at the end of each business day
NOTE: This is standard office procedure. It must be done. If you have multiple clerks, each clerk needs to balance their work station. That way, they can correct any mistakes when their memories are fresh. At the close of your … Continue reading
Are your reports printing to the ticket printer?
NOTE: This post is primarily an internal post for a very unusual situation. If you have a similar type of problem, you are welcome to try the solutions below. If these instructions don’t solve your issue, please call support at … Continue reading
How to send patrons a thank you for attending a performance or event
Imagine. You’ve been smiling all day and maybe humming a little tune because you went to a fun theatre production or special event the night before. You’ve been in a great mood all day. Now you turn on your computer, … Continue reading
How to run a credit card log report in Wintix 5 & 6
Go to Reports | By day | Credit card log. Below is how it looks in Wintix 5: In Wintix 6, there is another option to run a credit card log for one sale: This report is generated by Authorize.net. … Continue reading
How to run a report for how many tickets are sold during a particular time period
Go to Report | By day | Sales report. Choose the starting date and ending date. Notice, you can select just active sales, oldsales, or both. You also have a variety of other choices of things to include on the … Continue reading
How to get a report on the history of a patron: number of seasons and total of sales
Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading
How to get a report for purchases beyond the current fiscal year
To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading
Cannot print reports due to “Group Footer 4 band too big” message
You need to change your computer’s default printer. In Wintix, sending a report To printer prints the report to your Windows default printer. The most common area for trouble here is that the ticket printer has been set as the … Continue reading
Run a report for the run of show that shows how many of each type of ticket was purchased
In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading