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Category Archives: Reports
Out of balance? It could be father/daughter sales
A Wintix user ran an Out of Balance report by going to Report | by Show | Out of balance | Run of show. The report showed several sales that were not for the show being reported – the show … Continue reading
Posted in Reports, Wintix5
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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 5)?
Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading
Run a sales report in Wintix 5 – by show or by day
Let’s run some reports to show yourself all the good work you’ve been doing! First we will run a report for a show we have sold, Hello Dali. Then, we will run a report of all of today’s sales. By … Continue reading
How to run a report for all sales done using a specific promo code
In Wintix: Select Mailing list | Generate a mailing list | Export email Click on the Edit the query tab Check to make sure Spreadsheet is selected as your Output file type You will need to copy and paste the … Continue reading
A sales error occurred saving data for customer-id ‘XX’. ERROR:Credit-Card Processing Failure – Payment was for less than required sale order amount. Please contact the box-office.
If you get this message, it means an online patron paid the incorrect amount. So, how do you find out who customer -id XX is? For our example, we’ll use customer-id48 In Wintix, click on Mailing list | Customer Lookup … Continue reading
Posted in Desktop Software, Reports, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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How to run a single performance reported sorted by sale number
Go to Report | By show | Single performance Choose to run it to a DBF file Choose Copy to a spreadsheet In your spreadsheet, sort the data by sale number
Pay types not matching on custom reports?
When you run a custom report with pay types, is the report reading Pay1, Pay2, etc. instead of cash, check, credit card, etc.? One of our customers ran a Report | By day | What shows were sold | custom … Continue reading
How to run a sales report with hand-selected shows
A Wintix user has been doing test sales in a test show, but didn’t want those to show up in a sales report and skew results. If you run a Daily Sales Report, your report shows all sales – you … Continue reading
How many times was a promo code used?
You can run a report to see how many promotional codes were used for a show. Since promotional codes use the special price code $, then all that needs to be done is the following: Go to Report | By … Continue reading
How to get a customer count by zip code report
Go to Mailing list | Generate a mailing list | Export email Click the Edit the query tab COPY AND PASTE THE QUERY BELOW into the Edit the query field: select sum(total_tix) as tickets, sum(total_sale) as sales, left(zip,5) as zip, … Continue reading