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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Reports
How to run a credit card log report in Wintix 5 & 6
Go to Reports | By day | Credit card log. Below is how it looks in Wintix 5: In Wintix 6, there is another option to run a credit card log for one sale: This report is generated by Authorize.net. … Continue reading
How to run a report for how many tickets are sold during a particular time period
Go to Report | By day | Sales report. Choose the starting date and ending date. Notice, you can select just active sales, oldsales, or both. You also have a variety of other choices of things to include on the … Continue reading
How to get a report on the history of a patron: number of seasons and total of sales
Here is how to run a report to see the names, addresses, emails, dollar amount sold for season ticket subscribers. Go to Reports | By show | Season ticket Choose From Mainsale (which are your current season packages) Check or … Continue reading
How to get a report for purchases beyond the current fiscal year
To get the report for tickets purchased and monies collected for future performances beyond the current fiscal, run the following report in Wintix: Click on Reports | by Day | Show for a day (The starting date and ending date … Continue reading
Cannot print reports due to “Group Footer 4 band too big” message
You need to change your computer’s default printer. In Wintix, sending a report To printer prints the report to your Windows default printer. The most common area for trouble here is that the ticket printer has been set as the … Continue reading
Run a report for the run of show that shows how many of each type of ticket was purchased
In Wintix, go to Report by show | Run of show. Select the Just the Totals radio button and the Custom report format radio button. Click on the down arrow and choose Prices format. When you run the report and … Continue reading
Out of balance? It could be father/daughter sales
A Wintix user ran an Out of Balance report by going to Report | by Show | Out of balance | Run of show. The report showed several sales that were not for the show being reported – the show … Continue reading
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Run a sales report in Wintix 5 – by show or by day
Let’s run some reports to show yourself all the good work you’ve been doing! First we will run a report for a show we have sold, Hello Dali. Then, we will run a report of all of today’s sales. By … Continue reading
How to run a report for all sales done using a specific promo code
In Wintix: Select Mailing list | Generate a mailing list | Export email Click on the Edit the query tab Check to make sure Spreadsheet is selected as your Output file type You will need to copy and paste the … Continue reading
A sales error occurred saving data for customer-id ‘XX’. ERROR:Credit-Card Processing Failure – Payment was for less than required sale order amount. Please contact the box-office.
If you get this message, it means an online patron paid the incorrect amount. So, how do you find out who customer -id XX is? For our example, we’ll use customer-id48 In Wintix, click on Mailing list | Customer Lookup … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports
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