Category Archives: Reports

How to get a Sales Items Report – Wintix 6

There are a couple of ways to get a report of sales items. Items don’t need to be just merchandise you sell – they can be anything that someone pays for, such as service charges. You can choose to view … Continue reading

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Run a single performance report without the report running hundreds of pages

This is especially for you Wintix 6 users out there! Wintix 6 now puts these nice shaded boxes around each sales record on the report. The problem is that if you need to print the report, it could well make … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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How to navigate through report pages in Wintix

Most of the reports in Wintix can be sent to a PDF, where it is easy to page through multiple report pages. If you want to run your report to the screen, though, you may not see a menu to … Continue reading

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Did you accidentally delete a customer record?

A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading

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How to create a mailing list from old shows

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading

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How to email a publicity report for one show

Go to Report | By day | Publicity report. Choose the first date you started selling the show as the starting date, the day you stopped selling the show as the ending date, and only choose one show.

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How to reconcile your box office at the end of each business day

NOTE: This is standard office procedure. It must be done. If you have multiple clerks, each clerk needs to balance their work station. That way, they can correct any mistakes when their memories are fresh.  At the close of your … Continue reading

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Are your reports printing to the ticket printer?

NOTE: This post is primarily an internal post for a very unusual situation. If you have a similar type of problem, you are welcome to try the solutions below. If these instructions don’t solve your issue, please call support at … Continue reading

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How to send patrons a thank you for attending a performance or event

Imagine. You’ve been smiling all day and maybe humming a little tune because you went to a fun theatre production or special event the night before. You’ve been in a great mood all day. Now you turn on your computer, … Continue reading

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