Category Archives: Desktop Software

Box-office software for your desktop.

How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Adding a new user to Webtix 6 – with Wintix 6

Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer to increase their mobility. These people can be … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – it is done through the Webtix admin site. First, make sure that you have permissions to access the Webtix admin site. In Wintix, click on Tools | Passwords | Edit the list of users. If you are the administrator, … Continue reading

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Do seating charts and plans look the same in Wintix and Webtix?

No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading

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How to return seats or general admission tickets in Wintix 6

Below are instructions on how to 1) return reserved seats; 2) return GA seats. NOTE: Most organizations have a no refund policy but we’ve also included directions for refunds. 1) Return reserved seats Go to the Sales record. Click on … Continue reading

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How to return seats/tickets after refund

NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund. Go to the Sales record. Click on the Payment tab. Below, we will show you how to refund 1) cash or a check; 2) … Continue reading

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Edit a show in Wintix 5

This post will help you learn how to edit a show. In Wintix, go to Show | Edit a show | <name of show> The Editing a show window appears. This post will discuss the Show information tab. Click here to learn about how to … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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