Category Archives: Credit Card Processing

Changing the Webtix shopping cart time out default of 20 minutes

Posted on October 20, 2014

If you are using Webtix for online sales, the default time for the shopping cart to time out is 20 minutes. While you can choose any amount of minutes for it to time out, we would like to give you … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Credit Card Processing | Tagged | Leave a comment

What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Posted on October 17, 2014

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Desktop Software, Credit Card Processing, Accounting, Wintix 6 | Tagged , | Leave a comment

Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

Posted on October 15, 2014

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Authorize.net, Internet connectivity, Credit Card Processing | Tagged | Leave a comment

A Visit to MerchantPlus

Posted on August 12, 2014

Twenty-nine Broadway in New York City is an unassuming address. However, it is a nicely preserved Art Deco building. We went to the last floor on the elevator, then took the stairs one more floor up to the penthouse, where … Continue reading →

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How to use ARB (Automated Recurring Billing) for subscriber payments with Authorize.net

Posted on June 2, 2014

  One of our customers wanted to use ARB (Automated Recurring Billing) so season subscribers could pay easily each month. If you would like to do this, set this up with Authorize.net as ARB.  Once you receive the Authorize.net email … Continue reading →

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Do you need to accept foreign credit cards?

Posted on June 2, 2014

For international charges, you need to check with your payment gateway company. If you are using Authorize.net make a change in your settings by clicking on “Settings” (under Account) | “Address Verification Service” (under Security Settings).  This is what gets … Continue reading →

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ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.

Posted on October 31, 2013

  One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading →

Posted in Desktop Software, Wintix5, Authorize.net, Credit Card Processing, Accounting, Wintix 6 | Tagged | Leave a comment

Wintix 6: The Initialization Menu – Credit Cards Tab

Posted on July 3, 2013

Go to Initialization | Credit Cards Tab. If you are using Webtix for online sales or using Wintix as a virtual terminal The Credit cards tab is where you choose to require the CVV2 number for credit card transactions and … Continue reading →

Posted in Desktop Software, Credit Card Processing, Wintix 6 | Tagged , | Leave a comment

How to customize the look of your SIM interface in Authorize.net

Posted on December 10, 2012

The SIM interface in Webtix takes a purchaser to a Payment Gateway hosted page to process a credit card. This ensures Webtix adheres to all security protocols without a prohibitively costly certification process that would increase the cost of our … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Credit Card Processing | Tagged | Leave a comment

Authorize.net error 87

Posted on September 28, 2012

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Authorize.net, Credit Card Processing | Tagged | Leave a comment