Category Archives: Credit Card Processing

Do you need to accept foreign credit cards?

Posted on June 2, 2014

For international charges, you need to check with your payment gateway company. If you are using Authorize.net make a change in your settings by clicking on “Settings” (under Account) | “Address Verification Service” (under Security Settings).  This is what gets … Continue reading →

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Authorize.net error messages explained

Posted on November 22, 2013

Got an error message from Authorize.net and not sure what it means? You can search by Authorize.net response codes here.  Simply type the error number into a box and the page will tell you what it is.  

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How to add service charges or sales tax to only ONE performance

Posted on November 12, 2013

For service charges or sales tax to be applied to ONLY ONE performance, go to Show | Edit a show and double click on the performance. (For service charges or sales tax to be applied to all sales, read this … Continue reading →

Posted in Credit Card Processing, Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

How to add sales tax or service charges for all performances (global setting)

Posted on November 11, 2013

For service charges or sales tax to be applied to all sales, go to File | Payment types. For service charges or sales tax to be applied to ONLY ONE performance, read this post. A regular service charge can be … Continue reading →

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ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.

Posted on October 31, 2013

  One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading →

Posted in Accounting, Authorize.net, Credit Card Processing, Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

Wintix 6: The Initialization Menu – Credit Cards Tab

Posted on July 3, 2013

Go to Initialization | Credit Cards Tab. If you are using Webtix for online sales or using Wintix as a virtual terminal The Credit cards tab is where you choose to require the CVV2 number for credit card transactions and … Continue reading →

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What to do if you get “Email address is required” while entering credit card in Wintix

Posted on January 16, 2013

If you are using Wintix as a virtual terminal to process credit cards in-house and get the message Email address is required when you enter a credit card, you must change a setting in Authorize.net and Wintix. Here is how … Continue reading →

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How to customize the look of your SIM interface in Authorize.net

Posted on December 10, 2012

The SIM interface in Webtix takes a purchaser to a Payment Gateway hosted page to process a credit card. This ensures Webtix adheres to all security protocols without a prohibitively costly certification process that would increase the cost of our … Continue reading →

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Authorize.net error 87

Posted on September 28, 2012

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading →

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Credit card processing in Wintix explained

Posted on September 20, 2012

There is lots to know, so here are some helpful links: What you need to know about credit card processing interfaces in Wintix How to set up a payment gateway in Wintix How to obtain an Authorize.net Login and Transaction … Continue reading →

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