Tag Archives: tutorial

How to test a show in Webtix but not have customers buy tickets

It’s always important to test a show you are going to be selling online with Webtix before it actually goes on sale. It’s not likely, but in the brief time you have the show online to test it, someone may … Continue reading

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How to determine which seating charts are used for each performance of a show

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading

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How to print a customer’s account number on a ticket

Go to  File |Ticket setup | Windows printer setup –  this will bring up the label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of the main window) and … Continue reading

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How to clean your printhead and make your tickets print better

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading

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How to clean your GoDex RT 200i printhead and make your tickets print better

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading

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Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net

Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading

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How to run a report on more than one show at a time for Wintix 6

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading

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Please post your cancellation and returns policy online

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading

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How to print a special character on a ticket

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading

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Daily sales report taking too long to run?

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading

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