Tag Archives: tutorial

Are you or your patrons not receiving email purchase receipts for Webtix sales?

Posted on November 19, 2015

This happened to one of our clients. Four patrons didn’t receive their Webtix receipt on two different days and times and the box office didn’t received them, either. We use Postmark for email services that allows us to keep track … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

Exchanging seats when a seat is upgraded

Posted on November 10, 2015

First, click here to learn how to return the seat and exchange it for a different one. Now, here are the next steps since the seat has been upgraded and more money is owed. Click on the seats that you … Continue reading →

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

Patrons not able to complete Webtix purchase?

Posted on November 6, 2015

A Wintix user reported his his patrons were able to access Webtix, but when it was time to submit their credit card onto the PayPal payment form, they saw the message in the screen shot below. Our customer thought Webtix … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Webtix5 | Tagged | Leave a comment

Having an after-party or other special event?

Posted on November 6, 2015

There are a couple of ways to sell tickets to an event such as an after party. You can add a price category that includes a ticket, plus the party. You can set up a new show with a title … Continue reading →

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Run a sales report in Wintix 5 – by show or by day

Posted on November 4, 2015

Let’s run some reports to show yourself all the good work you’ve been doing! First we will run a report for a show we have sold, Hello Dali. Then, we will run a report of all of today’s sales. By … Continue reading →

Posted in Desktop Software, Wintix5, Reports | Tagged | Leave a comment

Select and sell a season package in Wintix 5

Posted on November 3, 2015

The directions below are for both pre-assigned packages and flex passes. Go to Sales | Season package sale. The Season package sale window appears. To sell pre-assigned season packages: The list box on the left shows all available season packages. The … Continue reading →

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Sell a regular ticket with Wintix 5

Posted on November 3, 2015

Want to watch a video on how to sell a ticket? Go here. Go to Sales | Regular sale. The Selling a ticket window appears: *Note the four tabs across the top of the window. These tabs indicate the steps … Continue reading →

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Edit a show in Wintix 5: The Performance Setup Window

Posted on November 3, 2015

The Performance Setup Window has five important tabs that determine many facets of how and when your show is sold, the prices available, and how it displays. Here is a description of what you will find on each tab. The … Continue reading →

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Add a new show in Wintix 5

Posted on November 2, 2015

This post will guide you through adding a new show and has a link to a post about editing existing shows. Before you set up a show, you must know: Whether the show will be sold as general admission or … Continue reading →

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How to upload your Wintix 3 or 4 database to Center Stage

Posted on October 30, 2015

Due to vulnerabilities in FTP, Center Stage Software is now using Dropbox for Wintix data uploads. NOTE: These instructions are for Wintix 3 and 4. If you have Wintix 5, click here. In Wintix, go to Tools | Backup | … Continue reading →

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