Tag Archives: tutorial

How to test a show in Webtix but not have customers buy tickets

Posted on May 22, 2015

It’s always important to test a show you are going to be selling online with Webtix before it actually goes on sale. It’s not likely, but in the brief time you have the show online to test it, someone may … Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

How to determine which seating charts are used for each performance of a show

Posted on May 19, 2015

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading →

Posted in Desktop Software, Wintix 6 | Tagged | Leave a comment

How to print a customer’s account number on a ticket

Posted on May 1, 2015

Go to  File |Ticket setup | Windows printer setup –  this will bring up the label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of the main window) and … Continue reading →

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

How to clean your printhead and make your tickets print better

Posted on May 1, 2015

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading →

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

How to clean your GoDex RT 200i printhead and make your tickets print better

Posted on September 30, 2019

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading →

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net

Posted on May 1, 2015

Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading →

Posted in Wintix5, Credit Card Processing, Wintix 6 | Tagged | Leave a comment

How to run a report on more than one show at a time for Wintix 6

Posted on July 7, 2020

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading →

Posted in Desktop Software, Reports, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Please post your cancellation and returns policy online

Posted on April 10, 2015

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading →

Posted in Webtix Online Ticketing, Wintix 6 | Tagged | Leave a comment

How to print a special character on a ticket

Posted on March 31, 2015

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading →

Posted in Desktop Software, Tickets, Wintix 6 | Tagged | Leave a comment

Daily sales report taking too long to run?

Posted on March 30, 2015

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading →

Posted in Wintix 6 | Tagged | Leave a comment