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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Webtix5
Which platforms are your customers using to buy tickets through Webtix?
It can be useful – or at least interesting – to see which platforms your patrons use when purchasing tickets to your events. We know, for instance, that currently 52% of Webtix purchases are being made on mobile devices. We … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports
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Does your Webtix slow down when you backup Wintix?
Unfortunately, it’s a matter of cycles in the processor and bandwidth. There is nothing you can do about it. However, you can do the backup at 3:00 in the morning, when there won’t be much web traffic. Put it in … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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How to let patrons know a seat has a restricted or obstructed view
We would suggest putting in a special price code for “Restricted view” seats. That way, they will know, for sure. Those seats would be for sale for only the “Restricted view” price. Depending on how important this is, there are … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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How to turn off Webtix sales
You don’t want people to be able to buy tickets online right before the performance but you still need to be able to sell tickets at the door. Here’s how to do that: IMPORTANT: If you go to Show | … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Wintix5
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If you remove the “password required” option from Webtix, will returning patrons be able to access their account?
Yes. If the password field (for returning patron log in) is removed from your Webtix files, then even if a customer has a password associated with their log in, they will be able to retrieve their information using only their … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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Can Webtix charge just ONE service charge if patrons buy more than one show at a time?
The quick answer is no. Each order (or sale transaction) has its own unique sale number. The per order service charge applies to each unique sales transaction. Webtix can perform multi-sale purchases at one checkout, but the $4.50 service charge … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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How to access a list of patrons who click “Include me on your email list” in a Webtix order
Go to Mailing List|Generate a mailing list|Export email The window Exporting email addresses appears Check the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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How to access a list of patrons who click “Include me on your email list” in a Webtix order
Go to Mailing List|Generate a mailing list|Export Email The window Exporting email addresses appears Select the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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How to know if someone has made a donation online through Webtix
There are several ways you can get this information. 1. First, if you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt. The screen shot below is an example … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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Make the publicity collection mandatory
This is an option you can select when you set up your Webtix subscription. When your online patrons come to the publicity section, they have the option of completing that section. If you choose to make this mandatory, your online … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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