Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Changing the Webtix shopping cart time out default of 20 minutes

If you are using Webtix for online sales, the default time for the shopping cart to time out is 20 minutes. While you can choose any amount of minutes for it to time out, we would like to give you … Continue reading

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Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Authorize.net, Internet connectivity, Credit Card Processing | Tagged | Leave a comment

How much could online ticketing with Webtix save you?

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

Webtix5 release 2014.06.10

Code modifications include: 1) Enhanced the orphan seat check with Webtix6 capabilities so that it can be database controlled. 2) Modified barcode file syntax to be PHP5.4 compatible. 3) Added double-line corner images to the seating chart. Files updated since … Continue reading

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How to input a connection string to connect Wintix to database on remote server

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading

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Webtix5 release 2014.05.16

Code modifications include: 1) Enhanced email receipt functionality regarding ticket-count, multi-cart orders, and consolidated receipt mode. 2) Enhanced the event select box adding scroll-bar for really long lists. 3) Enhanced PayPal code regarding multi-cart orders. Files updated since Webtix5 release … Continue reading

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Report: Two ways to find out of balance sales

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading

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When someones answers “How did you hear about us,” where does that information go?

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

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How to add information about age or other requirements to your Webtix page

Do you have special restrictions about ages that aren’t allowed at certain performances? Want to be specific about how old someone needs to be to qualify for a senior discount? You can put this or any kind of other information … Continue reading

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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt

We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment