Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Add form choices (formchoices) to the showinfo3 tab

Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading

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What does a sold out performance look like on Webtix?

When you click on the Purchase button for that performance, the next page displays the following message: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.” If you have any open seats, even house seats, … Continue reading

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Is your show on Webtix going off sale too soon?

Please contact Center Stage Software Support: 831-920-1254 or support@centerstage.com. It’s possible there might be a small error on line 28 of ./_custom/_includes/config.php where the time zone was listed. For example, it could be entered as: $cstage[‘defaultWebtixTimeZone’] = “US/Pacific “; It … Continue reading

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Can you use Google Analytics with Webtix?

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

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How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

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If you remove the “password required” option from Webtix, will returning patrons be able to access their account?

Yes. If the password field (for returning patron log in) is removed from your Webtix files, then even if a customer has a password associated with their log in, they will be able to retrieve their information using only their … Continue reading

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Can Webtix charge just ONE service charge if patrons buy more than one show at a time?

The quick answer is no. Each order (or sale transaction) has its own unique sale number. The per order service charge applies to each unique sales transaction.  Webtix can perform multi-sale purchases at one checkout, but the $4.50 service charge … Continue reading

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How to access a list of patrons who click “Include me on your email list” in a Webtix order

Go to Mailing List|Generate a mailing list|Export Email The window Exporting email addresses appears Select the box in the upper center of that window labeled Include only records that have opted in Go to the Fields to export tab Choose … Continue reading

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Make the publicity collection mandatory

This is an option you can select when you set up your Webtix subscription.  When your online patrons come to the publicity section, they have the option of completing that section. If you choose to make this mandatory, your online … Continue reading

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Do Webtix patrons need to enter a password to retrieve their information?

No. When you purchase a Webtix subscription, you are asked to fill out a Webtix Rental Agreement. One of the questions we ask is whether or not you want to force a customer to use a password when they look … Continue reading

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