Check your settings to prevent your patron from getting an receipt

(Last Updated On: June 1, 2017)

We do not recommend that your patrons receive the receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the receipt.

First, check your settings in Wintix to make sure they don’t get the receipt from

Then check your settings by logging into and go to the Settings area. Within the Settings, you will see an section called Transaction Format Settings. Click on Email Receipt.  See below:

authnet setting

Once you click on Email Receipt, you will see this: Make sure the check box labeled Email customer . . . is unchecked.

authnet setting 2

This entry was posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6, Wintix 6, Wintix5 and tagged . Bookmark the permalink.

Leave a Reply