Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Add a “Book now” button in Facebook to your Webtix page

In March, 2016, Facebook added a feature where you can add a “Call to action” button at the top of your Facebook feed. We chose “Send Email,” but you can add a “Book now” button and link it to your … Continue reading

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How to add a special added performance with different prices to sell on Webtix

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading

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How to access your Webtix administrative site

NOTE: Please replace the “X” below with the correct information. The “tixXX” is your server and XXXXX is your Webtix page name. Go to https://tixXX.centerstageticketing.com/sites/XXXXX/admin.php Type in the login and password that was set up in the adding a clerk … Continue reading

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Add a message to your show about at-door sales after show goes off sale

One of our customers wanted to let online patrons know tickets were still available at the door after the show goes off sale. “I know that we can make tickets go off sale at a certain point prior to the … Continue reading

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Webtix sales: shipping address versus billing address

If someone orders through Webtix and wants to send a gift, it is necessary to provide a shipping address if it is different than the billing address. How does Webtix handle this? Webtix does not capture the shipping address from … Continue reading

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Think a sale is fraudulent? You may be the victim of credit card theft

One of our customers noticed some completed Webtix sales that seemed suspicious. One of the customer’s names was Regerg Wefwefewf and another was Efwefw Ewfwe According to Bruce Schneier, a renowned cryptographer, computer security, and privacy specialist, this is a … Continue reading

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Are you or your patrons not receiving email purchase receipts for Webtix sales?

This happened to one of our clients. Four patrons didn’t receive their Webtix receipt on two different days and times and the box office didn’t received them, either. We use Mandrill for email services and checked the log and discovered … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 5)?

Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading

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Patrons not able to complete Webtix purchase?

A Wintix user reported his his patrons were able to access Webtix, but when it was time to submit their credit card onto the PayPal payment form, they saw the message in the screen shot below. Our customer thought Webtix … Continue reading

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How to prevent a seating chart from showing up online

If you need to use a seating chart for auditing or scanning purposes, but do not want your online patrons to be able to choose seats on the chart, do the following: Go to Show | Edit a show | … Continue reading

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