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Category Archives: Tickets
Color graphic on ticket is fuzzy or grainy when printing on a GoDEX printer
If you have a 300 dpi printer, the graphic or logo should print clearly. You may need to get a better digital logo designed. Show the graphic or logo to your designer and find out if you can get a … Continue reading
How to print a test ticket in Wintix
Here are simple instructions about how to print a test ticket in Wintix once your printer device and driver have been installed on your operating system, as well as in Wintix: Click on File | Ticket setup. Click on the … Continue reading
How to get out of a special ticket format print preview screen
If you have followed these steps, Show | Edit a show | Special ticket format | Settings |Windows printer setup | File | Print preview and want to close the print preview window, there are a couple of ways to … Continue reading
Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?
That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading
Printing the name of a show you can’t publicize on a ticket
Is a licensing restriction preventing you from publicizing the name of a show until a certain date, even though you can still sell tickets in the meantime? You may have to use a substitute name for awhile but whatever the … Continue reading
Printer ejecting blank tickets?
Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading
How to change the font on your tickets
In Wintix, go to File | Ticket setup | Windows printer setup Click the Style tab Click on the Ellipsis button next to Font and the Font window will open: You can change the font, font style or size from … Continue reading
How to add a link to buy tickets online in Facebook
You can add a link to your Webtix page in Facebook so patrons can easily buy tickets from your Facebook page. How do you add a link for tickets to your Page’s event? When you create an event from your … Continue reading
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How to put a coupon on a ticket
If you are using a standard laser printer to print tickets, rather than the traditional 2″ x 5½” thermal ticket format, you can customize your ticket by doing the following: In Wintix, click on File | Ticket setup | Windows … Continue reading
When modifying a ticket format, does a Windows dialogue box, titled ‘Open Picture’ appear?
When modifying a ticket format, a Windows dialogue box, titled Open Picture appears. Here is what’s happening and what to do about it. Go to File| Ticket Setup| Windows Printer Setup Wintix is looking for a graphic (image/logo) that was … Continue reading