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Recent Posts
Category Archives: Tickets
How to setup the driver and load tickets in a Godex HD90 printer
Click here to download the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. In Printing Preferences, create a new stock. Set the orientation to … Continue reading
How to add a background image to a ticket.pdf
Want to make your emailed tickets as beautiful as this? (A BIG thanks to Blue Gate Theatre for sharing this with us!) The background image is achieved by setting a “background-image” style on the table in ticket_template.php file. NOTE: If … Continue reading
Is more than one ticket being printed on a ticket?
NOTE: This post is primarily for internal Center Stage Software use. If you have this issue, you can try to eliminate it by using these instructions. You may also reach our support team at 831-920-1254. We had a client whose … Continue reading
Is the font size too big to print on your ticket format or reports?
Is the font size too big to print properly on reports or tickets? (In the example below, the font size on the left ticket is printing out too big and won’t fit on the ticket.) If this happens to you, … Continue reading
Want to change the location that prints on tickets?
Go to Show | Edit a show and highlight the performance date. Enter the new information in the Theatre and Location fields. The new text will display on the ticket.
How to fix a STF that reverted to a default layout
A Wintix user reported their master ticket setup reverted to some old or default version of their ticket layout that is not correct. Their ticket set up was a Special Ticket Format (STF) so we instructed them to go to: … Continue reading
What is a Special Ticket Format (STF) and when would I use it?
You don’t need to create and use a Special Ticket Format (STF) unless the ticket for that show will be different from the default ticket. So, when would you use a STF? If the show has a logo that is … Continue reading
How to add leading zeroes on tickets
NOTE: This post is intended for internal use only. A Wintix user needed to print tickets in quantities greater than 10,000 tickets. They also needed to number them with a 4 digit number. They wanted to print numbers from 00001 … Continue reading
Cannot print reports due to “Group Footer 4 band too big” message
You need to change your computer’s default printer. In Wintix, sending a report To printer prints the report to your Windows default printer. The most common area for trouble here is that the ticket printer has been set as the … Continue reading
How to print multiple tickets for multiple sales
Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading