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Recent Posts
Category Archives: Tickets
“Picture too big, corrupt or in wrong format. You must fix this error before tickets can be printed.”
Do you get this error message when you click on the Windows printer set up in Wintix? A Wintix user reported this issue. The reason she was getting the Windows ‘Open’ dialogue box was that there was an image (a … Continue reading
Tickets not printing correctly?
A Wintix user sent us a picture of his tickets: They thought they may need to replace the printhead. If your tickets look similar to this, please do the following before replacing your printhead: Check the printer cable. Unplug and … Continue reading
How to rotate text or images on tickets in Wintix
Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading
Ticket design: the difference between TRIM(), LTRIM(), and ALLTRIM()
ALLTRIM( ) function Returns a new string containing a copy of the specified string with leading and trailing spaces removed. This function removes the leading and trailing spaces from a string. Spaces inside the string are not removed. You can … Continue reading
This is what an HTML ticket in the purchase receipt looks like
If your Webtix patrons are not receiving the ticket PDF as an attachment to their email receipt, we can build an HTML ticket in the receipt. In the example below, you’ll see the Webtix transaction and the tickets the patrons … Continue reading
Posted in Desktop Software, Tickets, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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How to add a spouse’s name to a ticket format
Go to File |Ticket setup | click on the Windows printer setup button – this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading
Print job not clearing from the printing queue
A Wintix user reported that jobs sent to the printer would not clear in the print queue after printing. They were using a Practical Automation printer. They had two clients, both running Windows 7 Local network with router and a … Continue reading
How to print a customer’s account number on a ticket
Go to File |Ticket setup | Windows printer setup – this will bring up the label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of the main window) and … Continue reading
How to clean your printhead and make your tickets print better
A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading
How to print a special character on a ticket
A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading