Category Archives: Tickets

Information about tickets and printing.

Tickets not printing correctly?

Posted on August 20, 2015

A Wintix user sent us a picture of his tickets: They thought they may need to replace the printhead. If your tickets look similar to this, please do the following before replacing your printhead: Check the printer cable. Unplug and … Continue reading →

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How to rotate text or images on tickets in Wintix

Posted on August 5, 2015

Did you know you can rotate text or images so they fit better on a ticket? Go to File | Ticket setup. Click the Windows printer setup button. Your label designer will open up to edit ticket format. It will … Continue reading →

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Ticket design: the difference between TRIM(), LTRIM(), and ALLTRIM()

Posted on July 27, 2015

ALLTRIM( ) function Returns a new string containing a copy of the specified string with leading and trailing spaces removed. This function removes the leading and trailing spaces from a string. Spaces inside the string are not removed. You can … Continue reading →

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How to add a spouse’s name to a ticket format

Posted on July 6, 2015

Go to  File |Ticket setup | click on the Windows printer setup button –  this will bring up the Label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of … Continue reading →

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Print job not clearing from the printing queue

Posted on June 22, 2015

A Wintix user reported that jobs sent to the printer would not clear in the print queue after printing. They were using a Practical Automation printer. They had two clients, both running Windows 7 Local network with router and a … Continue reading →

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How to print a customer’s account number on a ticket

Posted on May 1, 2015

Go to  File |Ticket setup | Windows printer setup –  this will bring up the label designer: Click on the Report controls button (the button showing a hammer and wrench in the upper left navigation of the main window) and … Continue reading →

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How to clean your printhead and make your tickets print better

Posted on May 1, 2015

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading →

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How to clean your GoDex RT 200i printhead and make your tickets print better

Posted on September 30, 2019

A Wintix user reported that her printer was printing fine on the top half of the ticket but the bottom half was faded and barely visible in some places. Turns out, all she needed to to was clean her printhead. … Continue reading →

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How to print a special character on a ticket

Posted on March 31, 2015

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading →

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Having problems printing tickets on your Boca Windows Printer?

Posted on February 13, 2015

One of our clients is using a Boca PCL (Windows) printer. She emailed us: “I put the Boca back with our main computer and it will print tickets but it will only print one ticket per sales order.  I looked … Continue reading →

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