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Recent Posts
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- Use a separate URL for each class and/or special program
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- Emailing setup instructions for Postmark – Wintix 6
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- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Printers/Tickets
Datamax printhead failure – material buildup
These types of failures are not normally covered under warranty. Under the microscope we see evidence of residue build up. Possible causes include the following: Additional considerations include: Residue build up may be caused by not effectively cleaning the … Continue reading
Thermal printer printhead failure – physical damage
These types of failures are not normally covered under warranty.Under the microscope we see evidence of physical damage. Possible causes include the following. Operators can make certain process adjustments to prevent failure due to impact damage or … Continue reading
Why aren’t tickets being emailed to our patrons?
It’s possible that the emails are being marked as spam by the patron’s email server. The patron will need to find the email in their spam folder and mark it as safe.
Setting up a Zebra 2824 direct thermal printer
In order to print 2 x 5.5 thermal ticket stock using the Zebra 2824 direct thermal printer, you will need to do the following: 1. In the Windows driver, do a right click on the Zebra printer driver and choose … Continue reading
How to print a receipt during a sale – during or after a sale
There are two ways to print a receipt during a sale in Wintix. You can make it a global setting or choose to print a receipt during a sale. To make it a global setting, go to File | Label … Continue reading
Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6
Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading
Datamax “S” class – Switching to FGL printing – and back again
Datamax makes many different types and models of printers. The “S” class is their top-of-the-line, high speed, heavy duty, direct thermal printer. It defaults to being in “auto” mode. That means, it is supposed to automatically switch between FGL (text … Continue reading
Posted in Datamax printer setup, Printers/Tickets
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Adjust offset for Datamax printer
The top offset and the tear offset can be found in the following place in your printer properties. 1. Open your printers and faxes window in Windows 2. Right click on the Datamax 3. Click on Printer Properties 4. Click … Continue reading
DMX 4205 red fault light flashes
You may need to calibrate the printer. Here are two methods. We suggest you perform both of them in the following order: 1) Empty calibration: Remove ticket media. Make sure the printer is on. Press the Pause and Feed buttons … Continue reading
Add a sale number to your ticket format
Go to File | Ticket setup | Windows printer setup. The Label Designer appears. Click on the Report controls button (the button showing a hammer) and that will bring up your Report controls toolbar. Click on the ab icon located … Continue reading
Posted in Printers/Tickets, Tickets
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