Category Archives: General Information

Get a cumulative total for each donor

Donors can be the lifeblood of any theatre and you want to be able to track how much any given patron has donated. This information can be used in many ways: determining who has responded to a donation campaign; determining … Continue reading

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How to get a combined season ticket report for all (or some) shows with price categories

NOTE: This operation requires us to email you two custom report files: CUMULATIVE REPORT WITH CATEGORIES.FRT  and… CUMULATIVE REPORT WITH CATEGORIES.FRX. You need to put them in your Tix7/Reports/Show/Season ticket folder. Please contact support@centerstage.com or call 831-920-1254 for the files. … Continue reading

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What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Desktop Software, Credit Card Processing, Accounting, Wintix 6 | Tagged , | Leave a comment

How to create a report on donations collected online through Webtix

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading

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Reports | By day | Daily summary

One day you (or your boss) will want to know how busy things are each day. The Daily summary report gives you a quick review of how many tickets are sold on each day and the total dollars sold and … Continue reading

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Tips on licensing rights to a show

Steven Roberts, House Manager at The Village Players of Birmingham, has some valuable tips about the changing nature – and costs – of licensing rights to a show:      Applying for the rights to a show used to be a … Continue reading

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Report: Two ways to find out of balance sales

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading

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Show for a day report

Once again, a key to successful box office operations is making sure accounts balance every day. The Show for a day report is a tool for making decisions as to whether a show stays open or closes. This is particularly … Continue reading

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Reports | By day | GL codes

This report easily organizes reports every day based on a show’s accounting (general ledger or GL) code. With this report, each show has its own code. GL codes are set up initially by going to File | General ledger codes, … Continue reading

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Backing up data in Wintix and Webtix

One of our Wintix users is considering subscribing to Webtix, our online ticketing software.  They came up with a very good question that we would like to share with our Wintix and Webtix users: “If we back up every day, … Continue reading

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